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LISTSERV Site Administrators' Forum

LSTSRV-L

LSTSRV-L is a forum for administrators of LISTSERV mailing list sites. LISTSERV list owners and users interested in site administration issues are also welcome to join. Subscription is recommended to be able to post messages to the list freely. Otherwise, each message must be approved by the editor.
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Shinn Wu
Thu, 9 Mar 2023 16:08:15 +0000
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Hello,

We use Listserv 17.0 in RedHat. We had three incidents of 'phantom approval' this year and I had to ask the not aware editors to change the webmail settings.

I tried to use procmailrc to block the keywords. It worked on the regular account on the same server but not the listserv account. I thought that it might be aliases take precedence of procmailrc. We do not want to use a spam filter because it would cause some false-positive. Any insight suggestion to block some keywords (e.g., bitcoin, BTC wallet, and BTC address) from incoming post request?

Thank you,

Shinn
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Krista
Wed, 22 Feb 2023 11:13:49 -0500
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A list owner reported that the emails that are going out to subscribers,
once they have been added (manually) are showing the correct email address
of the owner but the wrong name for that owner.

Example:
You have been added to the TEST mailing list (Name of list) by WRONG
NAME <[log in to unmask]>.

The owner is not subscribed to their own list, I noticed. The person whose
name is being inserted is, but has the appropriate email address, for them.

Any idea how this could be happening?

Krista Landon
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Krista
Mon, 30 Jan 2023 14:59:15 -0500
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What would cause this error in a Digest message but not in the an
individual post to a List?

[Message contains invalid MIME fields or encoding and could not be
processed]

Krista Landon
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Barthofer Michael
Wed, 30 Nov 2022 10:12:21 +0000
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Dear all

I am currently translating crucial web-templates and mail-templates to german. Unfortunately I cannot find a way to translate the subject "Command confirmation request" which is the very first mail a prospective subscriber gets. I identified the mail-template "CONFIRM1" as the relevant template and changed the subject with the online-template-editor to german. I did this for a specific list and also in the same mail-template in the server administration, but the subject of the confirmation-mail still stays "Command confirmation request".

Has anyone experience with translation of Listserv?
We have the version 17.0

Best regards

Michael

[Linz_Logo]

Diese Nachricht inklusive aller Anh?nge kann vertrauliche Informationen enthalten. Falls diese Mail nicht richtig adressiert ist, bitten wir Sie, den/die Absender/in zu informieren und die Nachricht zu l?schen.

Kundmachung - Kommunikation mit dem Magistrat Linz (AVG, BAO) (PDF, 192 KB)<https://www.linz.at/images/files/Kundmachung_AVG_BAO.pdf>
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Skowronek, Markus
Tue, 25 Oct 2022 13:43:53 +0000
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Thank you for your responses,

reindexing did not help, producing the same error in first place.

Resaving the list header did help (immediately), and reindexing afterwards works again as expected.

I tried to reproduce the issue using some test-lists and found the same issues and solutions again.

I did hope the following restore order would also work (assuming ABC is the list,
/home/listserv/notebook/abc is the folder of notebook files, etc …):

1. restorecmd /home/listserv/notebook/abc/*

2. restorecmd /var/www/html/archives/abc/*

3. restorecmd /home/listserv/home/abc.*
resulting in abc.list as (nearly) last restored file.
However, resaving the list-config afterwards still is required.

Maybe in an earlier listserv-version (16.x and earlier) restore-only was sufficient..?

Best regards
Markus

Von: LISTSERV Site Administrators' Forum <[log in to unmask]> Im Auftrag von Jacob Haller
Gesendet: Dienstag, 25. Oktober 2022 04:15
An: [log in to unmask]
Betreff: Re: [EXTERNAL] list xy has no archives after file restore, but files exist

On Oct 24, 2022, at 2:36 PM, King, Margaret <[log in to unmask]<mailto:[log in to unmask]>> wrote:

It may need to reindex them.

There is some command to do this but I am not sure I have ever used it, because re-saving the list header generally does it as a side effect, at least on the version we have here. I.e., going into Manual Configuration and hitting Save. In my experience you do not have to actually change anything.

Margaret King
Michigan State University

The command’s

reindex both nameoflist

(replacing ’nameoflist’ with the name of the mailing list) and it can be issued under ‘List Management’/‘LISTSERV Command’. (Updating the list’s configuration, or just clicking on ’Save’ on the list configuration page, will do the same thing, as you say.)

If that doesn’t do the trick, then I would go under ’Server Administration’ to ’Site Configuration’ and look to see where WWW_ARCHIVE_DIR points to. In this location, create a subdirectory that has the same name as the mailing list. (If this is on a LISTSERV for Unix server, then make sure the directory’s name is all lower case.) Then restart LISTSERV and see if the archives are now accessible.

[More ...]
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Skowronek, Markus
Mon, 24 Oct 2022 15:20:10 +0000
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Dear all,

after accidentially deleting the wrong list via web-interface, i could
restore the corresponding files successfully from our backup server

however listserv claims "the XYZ list has no archives", while config clearly says it has "Notebook=yes,/home/listserv/..."
and folder and files have been restored

i'm quite sure (?) it has to do with the order the files and folders need to be restored ...?

Best regards
Markus
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Steven J Depinet
Fri, 7 Oct 2022 15:30:06 +0000
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Greetings All,

I have a question from a list owner, asking about people being able to unsubscribe from a list, where Subscription= Owner, and the bottom (to unsubscribe...) banner.

Does Subscription=Owner prevent people from unsubscribing (by clicking on the link in the bottom banner)? If so (or not), can the banner be eliminated from posts to a specific list?

Thanks,

Steve dePinet Northern Arizona University
Systems Programmer, Sr. Box 5100
Information Technology Services Flagstaff, Az 86011
[log in to unmask] (928) 523-6843
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Jon Schwendemann
Thu, 15 Sep 2022 18:36:59 +0000
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I am receiving an error in my listserv, that seems to indicate it is an exchange issue.
Insufficient system resources (UsedDiskSpace[C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\data\Queue])

I am running on rhel 7.9, with listserv 16.5
Now, of course I could upgrade listserv, but it was doing fine till just the last couple weeks, when this message cropped up.

My exchange person doesn't seem to find anything, so I am wondering if there is something else, on the listserv, that could cause this.
Thanks
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Jon Schwendemann
Tue, 13 Sep 2022 16:07:24 +0000
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I am receiving this error in my listserv.log file:
452 4.3.1 Insufficient system resources (UsedDiskSpace[C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\data\Queue])

Most everything I find seems to point to the exchange server as the problem. However, is there any other possibility it is something in listserv? I have 35G free on the disk, and almost all the ram is free.
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Jon Schwendemann
Fri, 9 Sep 2022 19:22:04 +0000
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I have a question on some files I found in the listserv/home directory.
Peers.namesum
Permvars.file
Bitearn.nodes

Seems to me, if these are legit, they could perhaps be named better.
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deb cady
Tue, 23 Aug 2022 06:26:58 +0000
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I just noticed that HTML digests seem to be dropping items.   There is no text for item 13 in this TOC.  Is this a known issue?    

The item in question was simple text with 1 urk and no attachments
Deb

----- Forwarded message ----- From: AUTOCAT automatic digest system <[log in to unmask]>To: "[log in to unmask]" <[log in to unmask]>Sent: Monday, 22 August 2022 at 09:00:12 pm GMT-7Subject: AUTOCAT Digest - 21 Aug 2022 to 22 Aug 2022 (#2022-243)

| | |   |

|
|
AUTOCAT Digest - 21 Aug 2022 to 22 Aug 2022 (#2022-243)

Table of contents:

- Test 2: IMAGE Friday Funny (2)
- ADLaM Romanization Table Review: Request for specialized help
- Core Web Course: Fundamentals of Digital Library Projects Session 5
- Core Web Course: Fundamentals of Metadata Session 5
- BIBFRAME Man (5)
- [EXTERNAL] [AUTOCAT] BIBFRAME Man
- Subdivision Comic books, strips, etc.
- JOB: Collection Development and Metadata Librarian: Johnson C Smith, Univ, Charlotte NC
- JOB: Data Services Librarian, Boston College, MA
- JOB (take 2): Data Services Librarian, Boston College, Chestnut Hill MA
- Librarians do Gaga (4)
- Two cataloging workshops coming up soon!
- new semester video
- Help with Church Slavic transcription?
- Slavonic resources

- Test 2: IMAGE Friday Funny
- Re: Test 2: IMAGE Friday Funny (08/22)
From: "Klocek, Angela" <[log in to unmask]>
- Re: Test 2: IMAGE Friday Funny (08/22)
From: Lisa Hatt <[log in to unmask]>

- ADLaM Romanization Table Review: Request for specialized help
- ADLaM Romanization Table Review: Request for specialized help (08/22)
From: "Freas-Smith, Erin" <[log in to unmask]>

- Core Web Course: Fundamentals of Digital Library Projects Session 5
- Core Web Course: Fundamentals of Digital Library Projects Session 5 (08/22)
From: Core-CE Announce <[log in to unmask]>

- Core Web Course: Fundamentals of Metadata Session 5
- Core Web Course: Fundamentals of Metadata Session 5 (08/22)
From: Core-CE Announce <[log in to unmask]>

[More ...]
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deb cady
Sat, 20 Aug 2022 06:15:51 +0000
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This is a sizing issue related ot the attachments tab on Listowner screens.  Basically assume any image file submitted  appears to double in size for transmission.  I have to think about the limit of message size I want for this list.
Just fyi.
Deb
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deb cady
Sat, 20 Aug 2022 04:36:58 +0000
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I am a member of a list that send posts with embeded images to its users with no problem.  But I can't get my own list at post email with embedded images.  
How does listserv need to be setup to post emails with  embedded images?  

I have the attachments flag set for "image"; and have the message size at 51K  .  Is there someting I need on the server level?
Thanks,
Deb
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deb cady
Sat, 20 Aug 2022 03:27:24 +0000
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Given the information in the List Admin manual that:
Since the digest includes all of the messages as MIME attachments, all of the links in the HTML digest index are of the form: "cid: content-id" (see RFC 2111 for more information about this type of URL). Unfortunately, some email clients, even some that otherwise support HTML, do not handle such references correctly. For this reason, some subscribers may not be able to use HTML digests.

And given that most large institutions are using web-based email services (Gmail, Yahoo, Amazon, Office 365, etc...)

Is there any plan to move away from this encoding and provide a functional text+ digest?

Deb
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Ari Rabinowitz
Thu, 4 Aug 2022 09:32:12 -0400
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Hi,
I'm confused by the various different files and file names in the
documentation. I'm trying to set up a dynamic query against an external
MySQL database. I have relinked lsv to include the uodbc library, but I
can't get my listserv to connect to the database and test my dynamic query.
It isn't clear to me exactly what the relationship is between the go.user
file and the home/sitecfg.file and where I should define my DYN_QUERY_CTS
variable.
Can someone please give me some guidance. I've looked at all the
documentation I could find, but I'm still confused. I thought I had it
defined correctly, but when I try a "DEBUG QUERY QUERY(CTS)" I get a
"Abstract: No DBMS driver available" error.
Here are what I think are the relevant lines from my home/sitecfg.file file:
DYN_QUERY_CTS TYPE=DBMS SERVER=CHO E-MAIL=mail NAME=full_name DBMS=ODBC
SEARCH='select email from persons_person where role=''tech-staff'''
UODBC_AUTH [REDACTED]
UODBC_AUTH_CHO [REDACTED]
UODBC_DSN listserv
UODBC_DSN_CHO listserv
UODBC_UID mice_read_only
UODBC_UID_CHO mice_read_only
export DYN_QUERY_CTS UODBC_AUTH_CHO UODBC_DSN_CHO UODBC_UID_CHO

And here is a list of the libraries used by lsv, showing that it is linked
with the uodbc library:
$ ldd lsv
linux-vdso.so.1 (0x00007ffc9dfef000)
libldap_r-2.4.so.2 => /lib/x86_64-linux-gnu/libldap_r-2.4.so.2
(0x00007f8ea000d000)
liblber-2.4.so.2 => /lib/x86_64-linux-gnu/liblber-2.4.so.2
(0x00007f8e9fffc000)
libresolv.so.2 => /lib/x86_64-linux-gnu/libresolv.so.2
(0x00007f8e9ffe0000)
*libodbc.so.2 => /usr/local/lib/libodbc.so.2 (0x00007f8e9ff65000)*
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f8e9fd73000)
libsasl2.so.2 => /lib/x86_64-linux-gnu/libsasl2.so.2
(0x00007f8e9fd56000)
libgssapi.so.3 => /lib/x86_64-linux-gnu/libgssapi.so.3
(0x00007f8e9fd0f000)
libgnutls.so.30 => /lib/x86_64-linux-gnu/libgnutls.so.30
(0x00007f8e9fb39000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0
(0x00007f8e9fb16000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f8e9fb10000)
/lib64/ld-linux-x86-64.so.2 (0x00007f8ea006d000)
libheimntlm.so.0 => /lib/x86_64-linux-gnu/libheimntlm.so.0
(0x00007f8e9fb04000)
libkrb5.so.26 => /lib/x86_64-linux-gnu/libkrb5.so.26
(0x00007f8e9fa71000)
libasn1.so.8 => /lib/x86_64-linux-gnu/libasn1.so.8
(0x00007f8e9f9c8000)
libcom_err.so.2 => /lib/x86_64-linux-gnu/libcom_err.so.2
(0x00007f8e9f9c1000)
libhcrypto.so.4 => /lib/x86_64-linux-gnu/libhcrypto.so.4
(0x00007f8e9f989000)
libroken.so.18 => /lib/x86_64-linux-gnu/libroken.so.18
(0x00007f8e9f970000)
libp11-kit.so.0 => /lib/x86_64-linux-gnu/libp11-kit.so.0
(0x00007f8e9f83a000)
libidn2.so.0 => /lib/x86_64-linux-gnu/libidn2.so.0
(0x00007f8e9f819000)
libunistring.so.2 => /lib/x86_64-linux-gnu/libunistring.so.2
(0x00007f8e9f695000)
libtasn1.so.6 => /lib/x86_64-linux-gnu/libtasn1.so.6
(0x00007f8e9f67f000)
libnettle.so.7 => /lib/x86_64-linux-gnu/libnettle.so.7
(0x00007f8e9f645000)
libhogweed.so.5 => /lib/x86_64-linux-gnu/libhogweed.so.5
(0x00007f8e9f60e000)
libgmp.so.10 => /lib/x86_64-linux-gnu/libgmp.so.10
(0x00007f8e9f58a000)
libwind.so.0 => /lib/x86_64-linux-gnu/libwind.so.0
(0x00007f8e9f560000)
libheimbase.so.1 => /lib/x86_64-linux-gnu/libheimbase.so.1
(0x00007f8e9f54c000)
libhx509.so.5 => /lib/x86_64-linux-gnu/libhx509.so.5
(0x00007f8e9f4fe000)
libsqlite3.so.0 => /lib/x86_64-linux-gnu/libsqlite3.so.0
(0x00007f8e9f3d5000)
libcrypt.so.1 => /lib/x86_64-linux-gnu/libcrypt.so.1
(0x00007f8e9f39a000)
libffi.so.7 => /lib/x86_64-linux-gnu/libffi.so.7
(0x00007f8e9f38e000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f8e9f23d000)
Note that I am able to use "isql listserv" as the user listserv to access
the external database so I know that my uodbc definitions are working.
What am I missing?

[More ...]
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Glenn Eichel
Wed, 3 Aug 2022 12:46:59 -0400
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Greetings from wonderful Maine.

Our school of business maintains 5 or so lists on our server. A new primary
owner has taken over and wants new names to reflect a formal name change of
the school. Normal practice is to clone the existing list with a new name.
However, several of their lists have extensive log and notebook files that
they would like to save. What do you do in this situation?

Glenn
[image: UMSIT:SDS Logo]
Glenn R. Eichel
*SSA*
*UMSIT - Service Delivery and Support*
*Lecturer*
*UMaine Department of Sociology*
207-581-4631
201-H Fernald Hall
Orono, Maine 04469
[log in to unmask]
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Steven J Depinet
Tue, 2 Aug 2022 15:38:50 +0000
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Greetings,

Since the upgrade to Listserv v17.0 (and/or whatever changes to Exchange that may have been applied), I’ve had a few complaints that attachments did not get sent to a list. Neither list has the “Attachments-“ keyword, but in both cases, the list owner has stated that they have sent attachments thru the list in the past. Was there a change in the default? The doc doesn’t specify a default explicitly, but “Attachments=no” is listed first in the help… Since neither list had the keyword, I tried adding “Attachments=yes” to one list. The same issue, the Listserv log shows: “...Removing unwanted MIME message parts…”.

For the same list that i tried “Attachments=yes”, I tried “Attachments=all”, but haven’t heard what effect that has yet.

Was there a change in default behavior for attachments for v17.0 (from v16.5)? Should the “Attachments=all” work for .pdf and .docx attachments? Or do I need to add the MIME-Types?

Thanks,

Steve dePinetNorthern Arizona University
Systems Programmer, Sr.Box 5100
Information Technology ServicesFlagstaff, Az 86011
[log in to unmask](928) 523-6843
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Peter M. Weiss
Sat, 16 Jul 2022 09:13:55 -0400
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No abstract is available available for this message. [Read Message ...]
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Shinn Wu
Sun, 3 Jul 2022 01:20:34 +0000
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Hello,

We are using RHL 17.0 Listserv.

One faculty sent a post to a list but he failed to click the 'OK' URL which was sent to his account yesterday at noon. How will I as a Listserv admin release the post (e.g. ss-staff.ok21d8b3) by web or email? The cookies will expire in less than 18 hours and we could not contact the faculty because of July 4th long weekend.

Thank you,

Shinn
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Orrell, Justin
Sun, 26 Jun 2022 22:57:50 +0000
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We're running v17 on a Server 2019 virtual server and I'm wondering if it's possible to tweak the handling time for email sends to lists.

For example, we have a list with just over 1500 recipients and posting to the list takes 35 minutes to be sent to recipients; is this normal? Can this be tweaked at all?

Thanks,

Justin
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Steven J Depinet
Wed, 15 Jun 2022 22:43:00 +0000
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Greetings,

After having upgraded to Listserv v17.0 , I started seeing files like "in62aa5923-09c40” in listserv’s spool directory. Any idea what they are for? Is there a utility for me to see what’s in or causing them?

Thanks,

Steve dePinet Northern Arizona University
Systems Programmer, Sr. Box 5100
Information Technology Services Flagstaff, Az 86011
[log in to unmask] (928) 523-6843
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Richter, Andy
Tue, 14 Jun 2022 13:12:59 +0000
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We have LISTSERV configured to work properly with Amazon Simple Email Service for messages that originate from Vanderbilt.edu. However, all of our LISTSERV messages that originate from our external partners are being blocked because we are unable to verify their email addresses to Amazon SES. If you have LISTSERV fully working with Amazon SES, I would appreciate any advice on what I need to do to make it fully work for Vanderbilt University.

[Vanderbilt]

Andy Richter
Senior System Administrator, Hosting Services
Information Technology | Vanderbilt University
615.343.4518 | [log in to unmask]<mailto:[log in to unmask]>
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Peter Ip
Thu, 26 May 2022 14:52:18 -0400
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Hi,

I'm an administrator of the Listserv for the University of Toronto and we
are currently running Sophos PureMessage for antivirus/antispam in front
of Listserv. We are looking to decommission Sophos PureMessage.

We would be interested to know what others, esp other universities, are
using for antispam/antivirus. Any pros/cons would be appreciated.

Thanks,

Peter Ip
Systems and Solutions Group, ITS
University of Toronto
email: [log in to unmask]
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Steven J Depinet
Mon, 18 Apr 2022 17:40:15 +0000
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Greetings,

I copied my Listserv installation from an old RHEL6 VM to a new RHEL7 system and installed the RHEL7 binary over the weekend. Now, I have one of my oldest lists complaining:

An error occurred while logging mail to the archives of the BUSLIB-L list.
An incomplete copy of the message might be present in the archive file. The
list is being held to prevent further occurrences of this error. Please take
corrective action and issue a "FREE BUSLIB-L" command when you want the
message to be reprocessed.

Serious error occurred - traceback follows
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Steven J Depinet
Thu, 14 Apr 2022 17:33:31 +0000
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Greetings,

I’m trying to upgrade the OS of my Listserv (V17.0) machine, and ran into issues with SELinux not liking was use of port 2306. A google search showed enough to determine that wa uses 2306 to communicate with Listserv, but that’s about all I got from that. The error I get is:

SELinux is preventing wa from name_connect access on the tcp_socket port 2306.

It goes on to suggest:
If you want to allow wa to connect to network port 2306, Then you need to modify the port type.

Then provides the command:
semanage port -a -t PORT_TYPE -p tcp 2306, where PORT_TYPE is one of the following: dns_port_t, dnssec_port_t, kerberos_port_t, ocsp_port_t

I note that the old machine is RHEL6, and uses iptables, whereas the new RHEL7 machine uses firewalld, but I do not see any iptables rules for port 2306 on the old machine, but it does not run selinux, either.

Any ideas? Do I need a firewalld rule allowing localhost to use port 2306, or do I follow the suggestion and modify the port type? If the latter, what type?

Thanks,

Steve dePinet Northern Arizona University
Systems Programmer, Sr. Box 5100
Information Technology Services Flagstaff, Az 86011
[log in to unmask] (928) 523-6843
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Krista
Wed, 13 Apr 2022 14:13:08 -0400
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We're having problems with O365 refusing routing messages to Junk if
they're coming from our ListServ server on our Intranet. It looks like it
would work if p=reject were set for the top domain (of which our server is
a subdomain) but it's only set on their external DNS records, and not on
the Internal DNS record, which the ListServ server looks at.

Is it possible to get the server to rewrite the From as if the p=reject
were set for that specific domain? I know it's usually an automatic
process but we need to require it manually (I don't think I'd be
successful in getting them to add the DMARC p=reject to the internal DNS
record).

Krista Landon
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Krista
Mon, 4 Apr 2022 12:41:01 -0400
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Is this article still the most current on how to get ListServ to work with
O365 and not have messages being sent go into Junk?

https://www.lsoft.com/news/techtipLSV-issue3-2015.asp

Our ListServ is running on Windows and is on the Intranet of our
organization, which has switched to using O365 for email. We currently use
an SMTP relay. Messages that go to external addresses are fine, as the
ListServ's domain has an SPF record that contains the ESAs, but if a
message comes From the organization's main domain, from O365 to the
ListServ, and the subscribers have a mailbox on the org's main domain (in
O365), the messages takes a direct route to the microsoft production server
and EOP, so the SPF check fails, and ironically internal mail, going to the
listserv, then sent back to internal mail, gets tossed into subscriber's
junk folders.

I'm not an exchange server engineer/Office 365 admin/engineer. I'm just
going based on what our engineer is telling me.

If anyone has more up to date suggestions on how to work with O365 (cloud)
from an internal ListServ, please let me know.

Krista Landon
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Kaminsky,Matthew
Tue, 15 Mar 2022 15:31:34 +0000
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We're facing a legal case from a user claiming harassment because they keep receiving mail from our university. While there are many ways the mail may have been sent, our IT director wants a clear answer for our legal office.

In LISTSERV and MAESTRO, is there way to set an address to never receive mail if it ever shows up in the system? I know there's SERVE OFF/DROP which will prevent the address from ever being subscribed normally to a list, but there doesn't seem to be a way to stop listserv from mailing an address no matter what.

Thanks.
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Darin Pesnell
Mon, 14 Mar 2022 10:28:29 -0600
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Good morning,

Is there a way to apply a change for all subscribers to a certain list? I
have a requirement to enable "ack" for all subscribers to a certain list.
I can see how to do that for the individual subscriber settings but the
list owner wants it applied to all subscribers. Thank you for an insight
into the best way to do this.
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Shinn Wu
Sat, 5 Mar 2022 16:35:30 +0000
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Hello,

We have been using Listserv for more than 20 years on Linux (current 17.0). This is the first time I saw it happen. The list configuration is:

.HH ON

Ack= No
Review= Owners
Subscription= By owner
Send= Editor,Hold
Notify= Yes
Reply-To= Sender,Respect
Validate= No
Notebook= Yes,/u/ssc/listserv/lists,Monthly,Private
Default-Options= Repro,Subjecthdr
Misc-Options= KEEP_EXCHANGE_DATA

Owner= (chavez-alias)
Editor= (chavez-alias)
.HH OFF

The list has 424 subscribers.

[cid:e6545270-6034-4e55-bf99-6f317fc6549f]

However, it sent to 455 according to the log:

4 Mar 2022 11:12:43 Distributing mail ("CHAVEZ-UNDERGRADS") from owner-chavez-undergrads@LISTS.SSCNET.UCLA.EDU...
4 Mar 2022 11:12:43 Mail posted via SMTP to [log in to unmask]
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Lane, Tammy J.
Fri, 11 Feb 2022 18:46:21 +0000
Reply
Hello,

Is there a way to export the archives from a list? I have someone that wants the list that she is the owner of deleted but she wants a copy of the archives from the list. I have not found, how to do this. Can anyone help me out?

Thanks,
Tammy

Tammy Lane
OCIO Service Desk Team Lead
OCIO Service Desk
Office of the Chief Information Officer
Kapstone Technologies
[log in to unmask]<mailto:[log in to unmask]>
202-633-4000

ServiceNow: How to Submit an IT Request<https://smithsonianprod.servicenowservices.com/si?id=kb_article_view&sysparm_article=KB0011715>
ServiceNow: How to Report an IT Problem/Incident<https://smithsonianprod.servicenowservices.com/si?id=kb_article_view&sysparm_article=KB0011716>
ServiceNow: How to View Existing IT Service Requests and Incidents<https://smithsonianprod.servicenowservices.com/si?id=kb_article_view&sysparm_article=KB0011841>
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Jan Dye
Fri, 11 Feb 2022 11:58:27 -0500
Reply
Hello -
Is there a way as site administrator to send a message to all list owners? I seem to remember some way to do this, but can't find this documented. I'd like to let all list owners know about a planned outage.

Thank you!
Reply
Show Replies 7 Replies
Peter M. Weiss
Mon, 17 Jan 2022 14:27:24 -0500
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No abstract is available available for this message. [Read Message ...]
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Darin Pesnell
Tue, 4 Jan 2022 09:59:21 -0500
Reply
Good morning all,

I have a request to remove the link to the web archive from a listserv I
run. I need the archive to still exist, but the the customer would like
the link removed from emails. Does anyone know how to do this?

Thank you,
Darin
Reply
Show Replies 3 Replies
Krista
Thu, 16 Dec 2021 11:06:49 -0500
Reply
I followed the instructions I found here:
https://www.lsoft.com/manuals/lsv-faq/443SecuringtheLISTSERVwebinterfa.html
to redirect all traffic from HTTP to HTTPS on my ListServ 16.5
installation. Everything worked except for Confirmation URLs, which threw
a 500 error until I turned off the redirect rule.

Anyone have ideas on why that's happening?

Krista Landon
Reply
Show Replies 3 Replies
Adam Arthur
Tue, 14 Dec 2021 21:44:54 +0000
Reply
Hello Everyone,

I am currently looking into what all might be impacted by the log4j vulnerability. I know that LISTSERV uses F-Secure Anti-Virus and that other products of F-Secure have reported having issues with log4j. Does anyone know if LISTSERV or F-Secure Anti-Virus has the log4j vulnerability? Also, if there is an issue which will need to be patched, which versions could be impacted? If it is still an unknown, then I understand, but just was curious. Thank you for your help! Have a great day!

Thank you for your time,
Adam L. Arthur
Enterprise Application Administrator
Information Technology Services
Bowling Green State University
Phone: (419)-372-4945
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Darin Pesnell
Mon, 13 Dec 2021 15:23:01 -0500
Reply
Good afternoon,

I am installing a fresh 17.x Listserv on RHEL and I have it mostly
working. One issue though is that it the listserv is not setting the from
address, but instead leaving it blank. I am trying to use Sendgrid as my
SMTP server and they require this field to map to an approved domain, which
it is not. Can anyone guide me on how to resolve this?

ec 13 20:15:03 ip-10-10-0-224 postfix/smtp[3190]: <
smtp.sendgrid.net[167.89.115.53]:587:
235 Authentication successful
Dec 13 20:15:03 ip-10-10-0-224 postfix/smtp[3190]: smtp_stream_setup:
maxtime=300 enable_deadline=0
Dec 13 20:15:03 ip-10-10-0-224 postfix/smtp[3190]: >
smtp.sendgrid.net[167.89.115.53]:587:
*MAIL FROM:<>* SIZE=10752
Dec 13 20:15:03 ip-10-10-0-224 postfix/smtp[3190]: >
smtp.sendgrid.net[167.89.115.53]:587:
RCPT TO:<[log in to unmask]>
Dec 13 20:15:03 ip-10-10-0-224 postfix/smtp[3190]: >
smtp.sendgrid.net[167.89.115.53]:587:
DATA
Reply
Show Replies 3 Replies
Krista
Mon, 13 Dec 2021 11:33:09 -0500
Reply
My company's IT security folks are concerned that ListServ 16.5 may send
password changes "in the clear" through unencrypted email, or that users
could send passwords change requests, via email, to the server (not
encrypted).

We're using the ListServ on Windows. Does this ever happen, and if so is it
possible for any password changes / requests to be initiated through the
web interface only, and that it won't accept users trying to change PW via
a mail command, and/or won't send passwords unencrypted via email?

Krista Landon
Reply
Show Replies 7 Replies
Steven J Depinet
Thu, 9 Dec 2021 00:19:28 +0000
Reply
Greetings,

I recently upgraded to Listserv V17.0, and have had a few issues with the Web Interface, specifically with Subscriber Reports and Subscriber Management. The Subscriber Management issue is for a specific list, when the Owner or myself (the Listserv Admin) try to go to the Subscriber Management for that list, we get:

Error - template TEXT-GLOBAL not found
A configuration error was detected in the CGI script; the TEXT-GLOBAL template could not be found.
Error - template TEXT-ACTMGR not found
A configuration error was detected in the CGI script; the TEXT-ACTMGR template could not be found.
Error - template LAYOUT-GLOBAL not found
A configuration error was detected in the CGI script; the LAYOUT-GLOBAL template could not be found.

Did I miss something in the upgrade, or are there templates that I need to download or create?

Thanks,

Steven J Depinet Systems Administrator, Sr.
[log in to unmask]<mailto:[log in to unmask]> Information Technology Services
(928) 523-6843Northern Arizona University
Reply
Show Replies 2 Replies
Marshall, Clinton
Thu, 30 Sep 2021 05:27:26 +0000
Reply
Hello,

I am looking to get some feedback on an issue with a new v17 List server I have built.

Config of List Server:
Windows 2019 Server
Listserv v17
IIS version 10

When I test to bring up the archives page from a separate server https://List_server/scripts/wa.exe I continually get prompted to download the wa.exe file rather than it been executed.

[cid:image003.png@01D7B60B.7A65DAF0]

The List server has been built as per the documentation and built with the correct permissions, but the symptom seems IIS related so I am checking if people have been using a similar configuration to myself i.e. IIS v10 on Windows server 2019 and its working as expected,

Regards
Clinton
Reply
Show Replies 3 Replies
Steven J Depinet
Wed, 29 Sep 2021 23:27:54 +0000
Reply
Greetings,

We’re running Listserv V16.0/V16.5 on RedHat 6 (RHEL6), which is scheduled for upgrade to Listserv V17.0, and RHEL7.

I have a list on Listserv that is Moderated, with Moderator=All,addr1,addr2,addr3, and Send= Editor,Hold,Confirm. The moderators are the same as the Editors. A couple of times recently, they got an attempt to post, from outside the University, and each Moderator received the Notification that there was a message to be moderated, but when they go to the List Moderation Web Page, there is no message to be confirmed or denied.

First question is: How long do messages remain viable to be Released or Denied? The manual says that they time out, but I have been unable to find where this limit is specified (or set).

Second, Why would a message not be listed, even though still viable? A message was waiting for Moderation, but not visible in the List Moderation page, andaccidentally released by a click on the link in the message that a Moderator received. The person who clicked has full Listserv Administration permissions, but did not realize that the click would release the message, they thought it would take them to the Moderation page (they had received a copy of the request for release from one of the Moderators).

How do I identify when a message has expired in the Listserv log? I see the message come in, a message to each Moderator, and one the the original sender, but if no Moderator releases the message, how do I determine that it has expired, based on the log?

[More ...]
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Mills, Douglas
Tue, 31 Aug 2021 05:01:23 +0000
Reply
... someone correct me if I'm wrong; but, there's no way to configure a list to adhere to the designation of "to", "cc", and "bcc" correct?

I know when working with SMTP over Telnet, to use a "bcc" you need to define it in the RCPT TO: call; but the topic of discussion came up today and we're finding little to no information out there on whether or not this is feasible to turn on.

Thank you in advance!
Reply
Show Replies 2 Replies
David Collantes
Wed, 7 Jul 2021 17:04:48 +0000
Reply
Hi everyone!

I would like to enable "Change-Log" in all our mailing lists (~ 600). Is there a way to accomplish that in bulk and, if so, how?

TIA,
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Shinn Wu
Wed, 7 Jul 2021 01:07:47 +0000
Reply
Hello,

Hope it will be a quick question. Is there any Listserv 17 official manual on LSoft?

There is 'LISTSERV 16.0 List Owner's Manual' at http://www.lsoft.com/resources/manuals.asp but not for 17.0. I became aware of it only after a user asked me. Or I should refer to the 16.0 manual as sufficient?

Thank you,

Shinn
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Rebecca Reuter
Wed, 30 Jun 2021 14:05:06 -0400
Reply
I would like to remove a particular owner from 40+ lists on our server and
add another individual as an owner to those lists. I imagine there must be
a way to do this without manually editing the configuration file of every
list, but I haven't been able to find a command to do so. Any guidance
will be much appreciated. Thanks.

*Rebecca Reuter*
Peddie School
Reply
Show Replies 6 Replies
Krista
Mon, 28 Jun 2021 13:33:06 -0400
Reply
I have our older version of ListServ HPO 16 but our server admin had
patched it and it seems he didn't keep the patch. We're trying to complete
a server move Before getting approval to upgrade to 17 and we need that
patch. Where can I download older versions of the software?

Krista Landon
Reply
No Replies
David Collantes
Fri, 25 Jun 2021 19:25:37 +0000
Reply
Howdy y'all!

Is there a way to exempt a subscriber from having to confirm their post, on a "send,confirm" list? The use case is to have automation emails delivered (exempt, special subscriber) without confirmation, while forcing everyone else to confirm.

TIA,
Reply
Show Replies 9 Replies
Shinn Wu
Wed, 26 May 2021 22:18:46 +0000
Reply
Hello Fellow Administrator,

We are testing Listserv 17 on RedHat and found features 'missing' from Listserv 16.

[cid:4bafcdfe-aee1-4e8a-9016-4896130f245e]

which offered an easy to show every subscriber in a list. However, I could not find equipment in Listserv 17:

[cid:ab443e26-77c2-473d-b4ec-8e82d046face]

Thank you in advance,

Shinn
Reply
Show Replies 4 Replies
Alex Nishri
Mon, 3 May 2021 17:49:35 -0400
Reply
What are you using for inbound anti-spam/anti-virus message protection in
front of Listserv ?

Our University is using Sophos PureMessage anti-spam/anti-virus software
running in separate on-premise email-edge servers. This was used in front
of our legacy on-premise email service, and our Listserv. Our legacy email
service has migrated to the Microsoft Office365 service, which comes with
its own anti-spam/anti-virus inbound message protection.

We are now looking for a cheaper, yet effective, anti-spam/anti-virus
solution for inbound messages just to Listserv.

Thanks,

Alex Nishri
Manager of Operations,
Systems Infrastructure group,
in the Enterprise Infrastructure Solutions (EIS) group,
in the Information Technology Services (ITS) department
email: [log in to unmask]
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Show Replies 2 Replies
Duane R Theleman
Wed, 24 Mar 2021 14:10:05 -0400
Reply
I am a new owner of a listserv and we are working with a particular vendor
(MYVENDOR) that would like to have the ability for anyone with an email of
"@myvendor.com" to post to the listserv we just set up. This would allow
someone from their company with that email address to post without having
to maintain (add/remove) individual email addresses.

Can someone tell me if this is possible? And if so, how to accomplish this?

Thanks in advance.
Reply
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David Collantes
Tue, 9 Mar 2021 15:44:07 -0500
Reply
We have lists in which owners have managed to subscribe mangled emails in the form:

[log in to unmask]<MAILTO:JOHN_DOE”@CHEMISTRY.UCF.EDU

Surprisingly enough, ListServ will let you do that. The trick is, they can’t be deleted. Not via an email command to ListServ, not via the web interface. This dilemma has, inevitably, taken me to web searches to no end, without finding an answer, and—now—here.

Before I open a support case with LSOFT, would anyone know the answer? How to unsubscribe those unremovable entries?

TIA,

--
David
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Show Replies 7 Replies
David Collantes
Sun, 28 Feb 2021 21:37:31 +0000
Reply
We are receiving with relative frequency, this error (if comes in a mail with subject X-ADMMAIL followed by OWNER-MyList):

Serious error occurred - traceback follows
Reply
No Replies
David Collantes
Sat, 27 Feb 2021 09:49:01 -0500
Reply
Hello everyone!

We all know that adding a RFC822 "X-LSVAfter:" header with the proper values will allow a posting to be scheduled for a certain date and time. For senders using less powerful email clients, which do not allow headers modifications, is there a way to set a command at the first line of the posting (body of the email) that will have the same effect? Something like:
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David Collantes
Mon, 22 Feb 2021 20:56:33 +0000
Reply
Hi there!

We built a new ListServ (Linux) with ListServ version 17 in it. We copied all lists and notebooks from the old ListServ version 16 server to the new one. Lists are working fine, but no web archives are being generated. Ran "reindex both *", but that isn't generating the archives. What am I missing?

TIA,
Reply
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Parker, Kevin
Mon, 22 Feb 2021 19:59:39 +0000
Reply
In regards to FILEMAXL is it possible to do the following:

1. Have the error message go back to the sender rather than the administrator?
2. Customize the error message?

We are running LISTSERV 16.0.

Thank you,

Kevin Parker
Senior Groupware Specialist
University of Texas at Arlington
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Show Replies 1 Reply
David Collantes
Tue, 9 Feb 2021 17:13:00 +0000
Reply
We recently created a list, and used the wrong path for its notebook. I have moved the notebook to the right location, but the archives are broken now with message:

"The archive files could not be accessed, either because the list does not have Web-accessible archives or because they are being updated. If you know that the list has Web archives, please try again in about 30 seconds, and report the problem if it persists for more than a few minutes. The file that could not be opened is '/old/list/notebook/path/listname.log2019' and the error code was 2 (No such file or directory)."

How one forces the archives to be rebuilt afresh?
Reply
Show Replies 4 Replies
David Collantes
Mon, 8 Feb 2021 02:40:46 +0000
Reply
Hello all.

We are getting the message on subject while on the web console, under "Server Information." As JavaScript is enabled, I am thinking is has to relate to some egress block. Referring to LSOFT.COM, is there an address (URL or IP) that most be whitelisted for egress, that will fix this issue?

TIA,
Reply
Show Replies 4 Replies
Shinn Wu
Thu, 4 Feb 2021 16:51:16 +0000
Reply
Hello,

We are about to upgrade Listserv 16.0 (Solaris) to Listserv 17.0 (Linux) pending the long purchase process.

I downloaded the trial version and transferred one list (*.html, *db*, several years of *.logYYMM etc.) to the corresponding directory. I issued reindex and nothing happened, and the log showed:

4 Feb 2021 08:41:28 Rebuilding WWW archive index for XYZ-LIST...
4 Feb 2021 08:41:28 To [ANONYMOUS]: One web index rebuilt.

I believe fellow administrators might have done the archive migrations once before. Would anyone share the experience?

Thank you,

Shinn
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ROMAN BOJORQUEZ
Fri, 8 Jan 2021 21:07:55 -0500
Reply
Our ListServ was working up until a couple of weeks ago and then it just stopped sending the emails out to our LISTSERV members. Our admin person that once supported our system no longer works for us so we are stuck trying to solve this issue.

By all accounts it appears to be working fine, I have checked with our hosting provider and they have confirmed that the server is functioning normal. I am able to log in and add or remove subscribers but it appears that an audit of subscribers list indicates that they are set to "Mail delivery disabled temporarily"

I have been able to add in a new user and have received all of the confirmation and Welcome emails, which tells me that it is sending email correctly, but the list digest and content is not.

Anyone know an admin that is willing to take a look. We are willing to pay for your services. Unfortunately LSOFT wants us to upgrade and buy a new maintenance contract.

thanks
Roman
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Priest, Barry
Fri, 8 Jan 2021 21:05:30 +0000
Reply
We running ListServ 16.0 on linux.
One (out of over 300) of our lists is not allowing users to have a public view of the archives. They show up if you log in, but as an anonymous user you get the message "No archived messages are available." I have checked permissions and file owner and they were all fine. I copied and renamed the notebooks at the filesystem level to a new test list, and they showed up properly in the new list, so it doesn't appear to be a malformed message. I have reindexed both and restarted to no avail. I even tried replacing the list header with a known good header from another list (modifying only the notebook path and list name) that was allowing public properly, and that also did not work. Any help or steps would be greatly appreciated?

CONSER Cataloging Discussion List

Review= Public Subscription= Closed Send= Private
Notify = Yes Reply-to= List,Respect Files= Yes
Confidential= No
Stats= Normal,Private
Notebook= Yes,/listserv/archives/consrlst,Monthly,Public
Subject-Tag= CONSERLST
Default-Options=Repro,Ack,Subjecthdr

Owner= <redacted>
Owner= <redacted>
Owner= <redacted>
Owner= <redacted>?

Thank you
-Barry

Barry Priest
Library of Congress
Office:: 202-707-6341
[log in to unmask]
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Show Replies 5 Replies
Jacob Haller
Wed, 2 Dec 2020 15:32:07 +0000
Reply
Hi,

As many of you are in IT roles and work with LISTSERV(R), I wanted to ask if you could please take 10 minutes to share an anonymous review for LISTSERV or ListPlex on the Gartner Peer Insights site. Your review will inform your IT peers in the customer communications management software category and help L-Soft to improve the products and services you use.

Please add your evaluation here: https://it.gtnr.io/lRzanwdho

Following Gartner's approval of your review, they'll send you a $25 international Visa gift card. If you can't accept gift cards, your review would still be appreciated.

Thanks so much for considering this. We're very appreciative of your insights.

Best regards,
Jacob Haller, Senior Support Engineer, L-Soft international, Inc.
Support is available on business days from 9 a.m. to 6 p.m. ET (U.S. Eastern Time).
Please click here<http://www.lsoft.com/contact/econtact.asp?id=support>, or dial (800) 399-5449 (+1 (301) 731-0440 outside US/Canada) and choose option 3.
For more information, please visit L-Soft's Support Resource Center<http://www.lsoft.com/resources/resources.asp>
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Phil Yanchulis
Tue, 1 Dec 2020 13:48:56 +0000
Reply
I have a Membership Database that allows for members to update their email address field if they change their email address or switch providers (like switching from Hotmail to Gmail). I am looking for any information / assistance as to how my database can communicate with our ListServ to update that member's email address on all Lists that the member is on.

Thanks in advance!

Phil Yanchulis
National Air Traffic Controllers Association (NATCA)
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Show Replies 1 Reply
Rebecca Reuter
Fri, 20 Nov 2020 11:51:54 -0500
Reply
There is one person who is the owner of 40+ lists on our server. When she receives error reports from the lists they are addressed to her email, but the display name is that of another person, who is a subscriber to a couple of the lists. The owner finds this disturbing, and so do I, as I can't track down what's causing it. I've examined the subscriber information for the owner in all lists of which she is a member (as well as the info for the person whose name is incorrectly appearing next to the owner's email address), and I've checked the configuration of every list for which she is the owner. All look fine. The oddball name doesn't show up anywhere. Can anyone help me find out where this mismatch is originating?

Example:

From: "Peddie School LISTSERV Server (17.0)" <[log in to unmask]>
Subject:MYLIST: Daily error monitoring report
Date: November 19, 2020 at 12:00:09 AM EST
To: Wrong Name <[log in to unmask]>

Thanks,

Rebecca Reuter
Peddie School
Reply
Show Replies 4 Replies
Kelley Underwood
Wed, 18 Nov 2020 15:39:01 +0000
Reply
We are running Listserv Lite with sendmail. Most of our subscribers use GSuite for their domains. I've received a few complaints about users not getting an e-mail from the list in a timely manner. Eventually the e-mail is received. My logs have many entries similar to this:

relay=aspmx.l.google.com. [172.217.215.27], dsn=4.3.0, stat=Deferred: 451-4.3.0 Multiple destination domains per transaction is unsupported.

Is there any best practice mod to sendmail to reduce this behavior?

Kelley

HCC - Hamilton Clermont Cooperative
1007 Cottonwood Drive, Loveland, OH 45140
(513) 728-7901
www.hccitc.org<http://www.hccitc.org/>
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No Replies
SPHTM Communications
Sat, 7 Nov 2020 00:05:23 +0000
Reply
Hi All,

My name is Tara Brown, and my work email is [log in to unmask], but this is the address we use as our moderation account for our listservs. Stating upfront to avoid any confusion.

We have had a major rash of users hitting "reply all" in their email client (mainly Outlook Enterprise, the university's default client) and gmail (personal), and the messages being redistributed to everyone on a given listserv despite having the following settings in place:

1) I have each of our three listservs (17.0) configured as Reply-To=<https://listserv.tulane.edu/cgi-bin/wa?WIZARD=SPHSTAFF-L&p=&o=&n=&m=&t=1&U=REPLY-TO&X=OCBC1F76E0BE12B11F2&Y=sphcomm%40tulane.edu> None,Ignore with the thought that the parameter one should function as described (

None

No "Reply-To" header is generated unless "Respect" is specified and a "Reply-To" header is present in the original posting, in which case replies are directed to wherever the "Reply-To" tag points.

) and that parameter two (

Ignore

The original "Reply-To" tag on the posting, if any, is ignored and discarded, and the value defined in the first parameter of this keyword is used instead. If you code "Reply-To= None,Ignore", then a "Reply-To" tag will never be sent by LISTSERV.

) would reinforce this and not send any replies to anyone.

But it's not working that way at all as mentioned above. I tried to fix this with some reply-to parameter changes. I'll discuss those further below.

2) In an attempt to get a little more control over what is being sent, and also to let faculty and staff know that their messages are being distributed to the listservs, I have set up CONFIRMS using these parameters: Send=<https://listserv.tulane.edu/cgi-bin/wa?WIZARD=SPHSTAFF-L&p=&o=&n=&m=&t=1&U=SEND&X=OCBC1F76E0BE12B11F2&Y=sphcomm%40tulane.edu> Editor,Hold,All,Confirm, So right now everyone who is not a list owner or editor is getting a message to confirm that they've sent to the respective listserv. The message goes to the moderator. We approve it. Another informative message is sent back to the original sender indicating their message was distributed to X number of recipients.

[More ...]
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