At 09:53 04/09/2004 Friday, Kevin Parris wrote:
>Well, how do you get the name of the person for any other
>generic-service email address you might find in a technical support
>context for any other type of facility you may be using? [...]
On lists that I co-operate, we frequently advise our customers to email:
[log in to unmask]
since list-owners come and go (on vacation), etc.
Non-LISTSERV "role" accounts are documented in RFC 2142
http://www.ietf.org/rfc/rfc2142.txt?number=2142