We have a list used by our clients to report various troubles. Subscriptions are closed, with only our trouble-shooters being subscribed. I'd like to be able to send a message to list contributors that their problem report has been received and will be addressed. This is done nicely with POSTACK1, except for one thing: the list is also used by the troubleshooters to discuss problems/solutions, etc. The troubleshooters don't want the POSTACK1 message. Any suggestions (beyond their use of an MUA filter)? cheers, wayne Wayne T. Smith mailto:[log in to unmask] Systems Group - UNET University of Maine System LISTSERV maintainer at http://lists.Maine.edu/