Is this for email only support or something a more traditional? I personally have had a very disappointing experience with LISTSERV and it's current support structure of email support. I won't take the time to air dirty laundry on their sponsored list but based on the quality of the support we have received to date - I would have a hard time increasing my organization's expenditures with L-soft. Michael E. Roselius Database Administrator The Gallup Organization work - (402) 486-6071 pager - (402) 479-2641 cell - (402) 730-4531 -----Original Message----- From: Giles Hogben [mailto:[log in to unmask]] Sent: Monday, November 06, 2000 11:38 AM To: [log in to unmask] Subject: List-serv support fee Hi, I wonder if anyone could comment on the value for money offered by the Support fee for List Serv Classic. It is currently set at $2500. I'm not sure exactly what you get for that money that's worth all that much. Does anyone have any comments which might help me make an informed decision? Thanks Giles Hogben