Hi, I am getting bombarded with emails from our webnews subscribers who seem to think they are being kicked off the list -- or are just confused about what it happening, as am I. The message below is a perfect example. A message seems to have been sent yesterday telling some subscribers their email could not be located to be unsubscribed. But hardly anyone actually were trying to unsubscribe--or do anything at all. I have received 55 messages like this from different people so far today. Can you please help?!?! What could be causing this? Thanks, Nelly. >Sun, 19 Aug 2001 19:00:07 > >No entry for your [log in to unmask] address could be found >in the WEBGRRLS-WEBNEWS list at LISTS.CGIM.COM. Here are a number of >possible reasons why you might still be getting mail from the list: > >1. You could be subscribed under a different, but equivalent address. For >instance, if your e-mail address as it appears in the 'From:' line of >messages coming from you has the misfortune of depending on the distance >between your workstation and the terminal room door, you were probably >subscribed from a different address and, while your mail system knows >that the two addresses are equivalent, LISTSERV has no way to know that. >In this case the only thing you can do, beyond contacting the list owner, >is to send a "REVIEW WEBGRRLS-WEBNEWS" command to find out under what >address you are subscribed, and try to duplicate it with the help of your >user support people. > >2. If you are a BITNET user, you might be subscribed under your Internet >address and sending this command via BITNET, or vice versa. Most BITNET >sites have registered their Internet addresses in the BITNET nodes >database, BITEARN NODES (the "tag" containing this information is called >':internet' - if you do not understand any of this, just bring a copy of >this message to your user support people). Unfortunately, some sites have >still not done that, and in such cases LISTSERV has no way to determine >that, for instance, BITNET node XYZCOL1 is the same as Internet host >VM3.XYZ.EDU. If you suspect this might be your problem, try resending >your request via both interactive message (SEND under VMS, TELL under VM) >and e-mail. > >3. You might be subscribed under an equivalent yet different address - >for instance, one with explicit gatewaying, or an X.400 address with >different ordering of the various components, etc. You could send a >"REVIEW WEBGRRLS-WEBNEWS" command and inspect the list membership to find >out whether this is the case, and ask the list owners to remove that >address from the list. > >4. You could be subscribed to the list under another account, from which >mail is being automatically forwarded to your >[log in to unmask] account. In that case you should be able >to leave the list by resending the signoff request from the account in >question. > >5. You could be subscribed to the list indirectly, via a "redistribution" >list. That is, one of the subscribers to the LISTSERV list is in fact a >mailing list, to which you are yourself subscribed (note that this >"sub-list" is not necessarily managed by LISTSERV and, in fact, such >lists are often manually maintained, in which case the only way to leave >the list is to contact the person who maintains it). Since you are not >directly subscribed to WEBGRRLS-WEBNEWS, the only way for you to stop >getting the postings is to contact the administrators of this sub-list >and ask them to sign you off. > >You should be able to contact the list owners by simply replying to this >message (if you do not know how to reply to a message in your mailbox, >you can send a new message to [log in to unmask] >instead). >