I have alot people who work for state and local governments that post to my list. I get alot of interesting email addresses. The one thing that I find most interesting is that they do not always know their true email address. They send out on one address and receive mail on another. My best advice would be to check his address when he sends you an email. Even if he can receive at another address, the address that he sends from is the one that you will need. This is the most common problem that I see. One other problem that I have seen (only once since I have started as admin) is that they are not enabled to send to the list. It will not show up on the web interface. Basically what happens is that their address gets blocked by the system due to errors or problems with that address. To clear up this problem, you have to send a command to the list via the Email prompt. You will get an email that says that this person has been "Served Out" or something very similar. Now, I hope this syntax is right, send an email command to the list that says "Serve -email address here-" If that is not exactly right.. it is really close. .... ok I just checked by sending INFO REFCARD to my server... that is right. Well I hope that helps. Have a good day. Michael J. Reed ListServ Administrator Municipal Code Corporation [log in to unmask] 1700 Capitol Circle SW Tallahassee, FL 32310 (850) 576-3172 x218 -----Original Message----- From: Stan Horwitz [mailto:[log in to unmask]] Sent: Wednesday, October 31, 2001 9:23 AM To: [log in to unmask] Subject: Problem posting to a list Perhaps someone can help me with a problem. I manage a list called NETWORKER which is at listmail.temple.edu which is a fairly new Windows 2000 server. Also running on this system is LSMTP. I am not sure if this issue involves LSMTP or Listserv. I am new to LSMTP though, but I think its working fine, although I am not sure how to read the log file entries. The problem is that a subscriber with the address [log in to unmask] says he can post messages to the list fine via the list's web site, but emails to [log in to unmask] do not get posted. We did a test of this yesterday and it appears to be true. The logs in the LSMTP folder show mail from this address so I am wondering if there's a problem with Listserv. Can anyone suggest how I can track down the source of this problem? The list in question is set with "Send= Private" and this person is indeed subscribed to the list via the address he uses in his emails. I am also able to send him email fine and he's able to send me email. Any suggestions as to how to track down the source of this problem will be appreciated.