Well, for us we have a perl script to find addresses in all lists. You could most likely write a script to go thru all lists. On Fri, 7 Mar 2003, Shaun Brazier wrote: > Hi Guys, > > Thanks for all of the helpful emails so far, all very helpful but > unfortunately this problem still persists. Perhaps I should make it clear > what I do know is occurring and perhaps this will make it easier to reach > the root of the problem: > > * We have a single list with no subscribers which has every other list on > our Listserv server as a sublist, for simplicity I'll refer to this as the > 'master list'. This master list is just used as a means of broadcasting, > for contacting all Listserv users on our server whenever this is necessary, > it is not used for anything else. Once again it has no subscribers. > > * The two users who are currently having problems receiving mails are both > from separate companies and have separate domains. They are not related to > each other in anyway. > > * Neither of these users are subscribed to any lists, I have searched and > there is no reference to their email addresses or even domains in any lists > we host. > > * I have tried every conceivable method of searching for references to them > within the lists but cannot find any reference to them whatsoever, to all > intents and purposes they do not exist as far as listserv is concerned. > > However when an email is sent to the 'master list' they still receive > emails. Upon checking the Listserv web logs I can clearly see that the list > has sent to their addresses, this means that they are not receiving the > mails as the result of another list, the 'master list' is definitely sending > to them directly. Although it shouldn't because they are not subscribed to > any lists. You see the problem? > > It seems these users are somehow trapped within Listserv somewhere and I'm > really not sure how to remove them now, this is hopefully where one of you > kind, kind people will be able to help out! ;) > > I have checked the email headers of the users who have received the messages > and you can clearly see that they have received these emails direct from our > Listserv server, but we can see this already by looking at the master list > log as mentioned above. > > Any thoughts on this problem would be much appreciated! > > Best Wishes and thanks in advance > > Shaun > > BTW, > > One more quick one, I have also had this problem recently (must be the > weather in the UK!) if a user gets put into Listserv's Quarantine (i.e. > sends too many similar mails in a short period and they are considered SPAM > by Listserv) is it possible to somehow 'release' them from the automatic 48 > hour ban from posting? I have read the literature but cant find any method > of releasing a user who has been accidentally and incorrectly identified as > a spammer! Once again suggestions are much appreciated! >