> 1.8d - re: web admin front end:
>
> When trying to log in, one of my list owners is getting this
> error:  "Sorry you are not authorized .... from the email address
> you entered"
>
> He's logging in with the email address specified in the Owner=
> keyword.
>
> We've tried reseting his password.

To reset a possible bad cookie, he can use the  'Log Off' menu option
(which deletes the cookie)  then try again with the correct address and
password. Failing that, I would assume his address had been served off.
Just issue this command to LISTSERV:

SERVE  his@address