Hello - I've got a question about the RENEW/NORENEW setting for individual users. My problem is that someone on a list keeps getting kicked off, apparently because of a flaky mail server (though I'd be curious if anyone could suggest other possibilities, too) and I want to prevent that for this user. I know I could change the Auto-Delete setting for the entire list, but I really want to just exempt this user. Looking at the setting in the web interface, I see "User is exempt from renewal/probing" as the description for NORENEW. But the user manual at Lsoft doesn't suggest anything about probing -- it says "Enables or disables subscription renewal confirmation on an individual subscriber basis. Setting a subscription to NORENEW is particularly useful for exempting list owners, redistribution lists, and other subscriptions which should not or must not receive the confirmation request message from the renewal process." So the question is, will setting a user to NORENEW really exempt them from probing and getting kicked off for failures? Thanks, casey ----------------------------------------- Casey K. Cichowicz Manager, United Way Online United Way of America 703 836 7112 x 306 www.unitedway.org