I apologize for being totally new at this. I'm installing the listserv on a Windows 2000 Server running Apache. I've downloaded and installed the executable, plugging in what seem to be the right variables. The web- based feature is up and running. I created an administrator and two users for list called "salon". Now, at some point it says to send a command through Internet mail to see if everything is working. First of all, in this documentation and the one I receive by email, they both assume that the user knows what "sending a command" is. Does it mean to put the command (I tried "Help") in the subject line or the body? I tried both and sent it to [log in to unmask] as instructed (of course in for mydomain I put my actual domain). It also doesn't tell me what I'm supposed to expect now. Should I have received a Help page back in my email? I suppose so, but that didn't happen. What did happen was that the administrator received my email in his inbox. It simply said "HELP". Finally, messages don't seem to be getting sent to the listserv at all. If one user sends to [log in to unmask], nobody else gets it. Any thoughts on this would be great. I know I'm probably being really stupid but I know just about nothing. Thanks! Jeremy