On Aug 3, 2005, at 2:50 PM, Steve Eckard wrote: > Stan, I am enclosing both messages that she got below, the > first being what she would normally get and the other of what > she was "complaining" about. I'm told that a possible reason > was that the keyword editor had the "hold" attribute removed > causing the second response. Oh! Now, I understand. Yes, what you were told makes sense. Removing "hold" caused the behavior you described. See section 6.5 on page 81 and section 6.6 on page 82 of the LISTSERV List Owner's Manual at http://www.lsoft.com/manuals for an explanation of how that option works in greater detail.