Hello, everybody! This morning, I received an error report for this subscriber who was deleted with this error below: Last error was: 5.0.0 X-WebTV_Postfix+sws; host storefull-3351.bay.webtv.net[209.240.207.221] said: 554-The incoming mailbox for user xxxxxxxxxxx is full. 554 This person is not able to receive more mail at the present time. (in reply to end of DATA command) This subscriber was deleted without my warning or knowledge until this morning as a subscriber uses WebTV service. The list that he was on is a heavy volume mailing list (about 20-30 posts per day). Then, when I came home from being out for a friend's visit, I got an e-mail from that subscriber, he got an e-mail from LISTSERV stated that he had been removed from the list. He wrote to [log in to unmask] and reported his complaints to me. He yelled at me to please do not remove him. I had to apologize to him for that, but I explained to him that the LISTSERV received many errors of his "mailbox is full" message and the LISTSERV had to delete him. I tested my e-mail by a private e-mail. No bounces which was good. I responded him no problem also. I remembered a couple of months ago, I got the same problem as shown above (Last error: part) and I asked him if he could fix that. But he said that nothing that he could do about that. He is complaining at his service provider which is WebTV. I wonder is there something I can to exempt him from being deleted from being deleted like if LISTSERV gets many errors should be ignored and kept him stay as a subscriber which the problem is not the LISTSERV's but is a problem on the ISP's end unlike 2 months ago, I received "mailbox full" from a female subscriber but I had to ignore because a female subscriber's computer was broken. I had to let a female subscriber go and she would re-subscribe after she gets a new computer which I do not know how long it would take a female subscriber to return to a cyberspace. That is a different situation. What I am talking about a male subscriber that I described above (WebTV) would NOT be allowed to be deleted after numbers of errors found by LISTSERV? Thank you. John :) -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.405 / Virus Database: 268.12.2/441 - Release Date: 9/7/2006