I'm putting this out here without really testing it, since we typically don't modify our templates. I assume the message that's got you in trouble is the one which reads "You are not authorized to send mail to the such-and-such list ..." I found it by pulling down Server Administration -> Customization -> Mail Templates. Then Select Template Category = Posting Responses Then Select Template = [MSG_POSTING_REJECT_NOTAUTH] Ron wrote: > I need an A, B, C, step by step guide. > > First of all, in the top menu I have, > > Server Administration, List Management, > > I'm sure it's got to be under one of these, > but which one?