At 15:56 7/10/2007 Tuesday, Nate Eckstine wrote: >Does anyone have any list operation documentation created for their >company that they can share? > > I was wanting to see how people communicate list operations to their >customer base. I am creating some pared down instructions on how to sign >on to a list, access the web interface etc. And for list owners I am >making a little more detailed set of instructions for them specific on how >to manage their lists. Have you seen these? http://www.lsoft.com/manuals/1.8d/user/user.html http://www.lsoft.com/manuals/1.8e/owner/listowners_intro.pdf SEARCH tutorial: http://www.brainyday.com/jared/search.htm Usage: http://listserv.nd.edu/index-nd.html http://cs.its.uiowa.edu/email/listserv/index.shtml http://cs.its.uiowa.edu/email/listserv/gettingstarted.shtml Roll: http://campustechnology.com/articles/39303/ http://www.emoderators.com/moderators/how2list.html http://www.edu-cyberpg.com/community/glmailinglistbasics.html