On Thu, 27 May 2010 15:06:14 -0700, "Sakr, Tamer" <[log in to unmask]> wrote: >Hi, I am trying to edit listserv 15.0 global mail template to include filtering based on keywords in the subject field. Is there any way I can revise the global mail template? Where do I find it? There is not a single "global mail template". It might help to explain a bit about what you want to do. You can use the CONTENT_FILTER (mail) template (site-wide) to block certain emails such as 'out-of-office' messages and similar.