> Would this technique also work for AOL and others where "REDACTED" seems > to blot out all traces of list name and recipient? For spam complaints, I would assume that AOL scans the message and swallows any instance of the recipient's e-mail address (although I haven't looked at a lot of AOL spam complaints myself). The spam feedback loop features of LISTSERV are intended to deal with those fairly automatically. But if you want to encode something in your messages that tells you the recipient's e-mail address in a way that AOL might not devour, you might be able to use a command ticket: http://www.lsoft.com/manuals/16.0/htmlhelp/advanced%20topics/DBMSandMailMergeSupport.html#2337515 Again, it requires mail-merge, which may or may not be enabled for your site. This is exactly how the default bottom banners in LISTSERV 16.0 do one-click signoff. The e-mail address doesn't appear in the SIGNOFF link, but a unique command ticket does. I can't say for sure whether the link survives AOL's current spam complaint process, but I would guess that it does. -- Liam Kelly Senior Consulting Analyst L-Soft international [log in to unmask] L-Soft offers a full range of Consulting services, delivered remotely or on-site. See here for details: <http://www.lsoft.com/products/consulting.asp>