On Wed, 4 May 2011 22:25:34 -0700, Randy Klumph <[log in to unmask]> wrote: >Any ideas? The &TICKET_URL requires that your List Header(s) have Mail-Merge= Yes because the generated Ticket Code must be unique/different for each recipient. (The generated Ticket Code produces a one-click unsubscribe link.) If you create your lists via the "Wizard" process in 16.0, this line would be added. But if you create lists from Templates or by Cloning a previous list without this line, then the BOTTOM_BANNER fails in the way you describe. If you don't want to add the necessary line to your List Headers, then you should modify the Site-Wide Mail Template DEFAULT_BOTTOM_BANNER to something like this: .CS UTF-8 ############################ To unsubscribe from the &LISTNAME list: write to: mailto:&LISTNAME-SIGNOFF-REQUEST@&MYHOST or click the following link: &WA_URL;?SUBED1=&LISTNAME_ENCODED&A=1 You should also edit the Site-Wide Mail Template DEFAULT_BOTTOM_BANNER_HTML in a similar manner. ############################ To unsubscribe from the LSTSRV-L list: write to: mailto:[log in to unmask] or click the following link: http://peach.ease.lsoft.com/scripts/wa.exe?SUBED1=LSTSRV-L&A=1