Greetings,

We’re running Listserv V16.0/V16.5 on RedHat 6 (RHEL6), which is scheduled for upgrade to Listserv V17.0, and RHEL7.

I have a list on Listserv that is Moderated, with Moderator=All,addr1,addr2,addr3, and  Send= Editor,Hold,Confirm. The moderators are the same as the Editors. A couple of times recently, they got an attempt to post, from outside the University, and each Moderator received the Notification that there was a message to be moderated, but when they go to the List Moderation Web Page, there is no message to be confirmed or denied.

First question is: How long do messages remain viable to be Released or Denied? The manual says that they time out, but I have been unable to find where this limit is specified (or set).

Second, Why would a message not be listed, even though still viable? A message was waiting for Moderation, but not visible in the List Moderation page, andaccidentally released by a click on the link in the message that a Moderator received. The person who clicked has full Listserv Administration permissions, but did not realize that the click would release the message, they thought it would take them to the Moderation page (they had received a copy of the request for release from one of the Moderators).

How do I identify when a message has expired in the Listserv log? I see the message come in, a message to each Moderator, and one the the original sender, but if no Moderator releases the message, how do I determine that it has expired, based on the log?

Thanks,

Steven J Depinet  Systems Administrator, Sr.
[log in to unmask]<mailto:[log in to unmask]> Information Technology Services
(928) 523-6843Northern Arizona University





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