Since a specific mailing list is affected by this, my guess is that the listowner customized one or more of the web templates for the mailing list, in a way that is not compatible with LISTSERV 17.0.

If you go under ‘List Management’ to ‘Web Templates’ for this mailing list, select ‘All Templates’ as the template category, check the ‘Only Display Modified Templates’ option, and click on ’Select’, then you should see a list of customized templates at the bottom of the page. You can cause a template to revert to the default version by clicking on it, then clicking the ‘Revert’ button on the next page.

-jwgh

On Dec 8, 2021, at 7:19 PM, Steven J Depinet <[log in to unmask]> wrote:

Greetings,

I recently upgraded to Listserv V17.0, and have had a few issues with the Web Interface, specifically with Subscriber Reports and Subscriber Management. The Subscriber Management issue is for a specific list, when the Owner or myself (the Listserv Admin) try to go to the Subscriber Management for that list, we get:

Error - template TEXT-GLOBAL not found

A configuration error was detected in the CGI script; the TEXT-GLOBAL template could not be found.

Error - template TEXT-ACTMGR not found

A configuration error was detected in the CGI script; the TEXT-ACTMGR template could not be found.

Error - template LAYOUT-GLOBAL not found

A configuration error was detected in the CGI script; the LAYOUT-GLOBAL template could not be found.


Did I miss something in the upgrade, or are there templates that I need to download or create?

Thanks,

Steven J Depinet  Systems Administrator, Sr.
[log in to unmask] Information Technology Services
(928) 523-6843Northern Arizona University





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