On 4/19/2022 09:50, Mark McCranie wrote:
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Our Customer Service Help Desk would like to monitor our list more efficiently in order to follow up with members who may have unanswered posts.

As a site owner, is there a way to generate a report that lists Posts with no replies?

Other methods or suggestions for monitoring the site for potential unanswered questions?
Depending upon the size of the SEARCH results, a simply eyeballing of them might suffice.  Otherwise, downloading into a spreadsheet and apply "appropriate' sort and searches.

Here's a quicky inelegant response:

Here's a search results of the "last" 30 days of LSTOWN-L.  B/C of original posters' MTA, some dates confuse the search:

> s * in lstown-l since today-30
-> 4 matches.

Item #    Date    Time                                        From                                         Subject
------    ----    ----                                        ----                                         -------
003129 2078-09-07 09:12 Phil Endacott <[log in to unmask]>                                      Re: bounces from replies that include mail headers
022913 2036-02-07 03:06 Peter C.S. Adams <[log in to unmask]>                                               Re: Digest-H + Bottom_Banner
035678 2022-04-19 09:50 Mark McCranie <[log in to unmask]>                                               Re: generate report for posts with no replies
035679 2022-04-19 10:00 Crocker, Michael O <[log in to unmask]>                                               Re: generate report for posts with no replies

To order a copy of these postings, send the following command:

                 GETPOST LSTOWN-L 3129 22913 35678-35679
Better i.e., not as confused:

> s * in lstown-l  from today-30 to today
-> 2 matches.

Item #    Date    Time                                        From                                         Subject
------    ----    ----                                        ----                                         -------
035678 2022-04-19 09:50 Mark McCranie <[log in to unmask]>                                               Re: generate report for posts with no replies
035679 2022-04-19 10:00 Crocker, Michael O <[log in to unmask]>                                               Re: generate report for posts with no replies

To order a copy of these postings, send the following command:

                    GETPOST LSTOWN-L 35678-35679
Of course the timeframe for particular messages might need a wider window since a 30-day lookback might not capture the original messages.

To unsubscribe from the LSTOWN-L list, click the following link:
http://peach.ease.lsoft.com/scripts/wa-PEACH.exe?SUBED1=LSTOWN-L&A=1