Hi, Mark,
I’m sure others will have more elegant solutions, but a Python script in the Listserv CLI should be able to do this for you, assuming the list in question has list archives (notebook) enabled, and you have appropriate permissions to access
Listserv via the command line. Since the archives are plaintext files, you can write a script to gather all subject lines (SUBJECT) for messages sent in a given time period and then output all subjects (or whatever portion of the message you need) that do
not have at least one corresponding reply subject line (RE: SUBJECT). Crude, but I think it might accomplish what you’re trying to do.
--
Michael Crocker | Statewide Self Service Manager
Statewide Service Operations| Division of Information Technology
Texas A&M University
3363 TAMU | College Station, TX 77843-3363
Tel. 979.845.8300 | [log in to unmask]
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IT.tamu.edu
From:
LISTSERV List Owners' Forum <[log in to unmask]> on behalf of Mark McCranie <[log in to unmask]>
Date: Tuesday, April 19, 2022 at 8:51 AM
To: [log in to unmask] <[log in to unmask]>
Subject: Re: generate report for posts with no replies
Hello community experts- I'm 're-circulating' the message below in hopes of getting some guidance. Tks! ----Original message------------------ Hello listserv experts-
Our Customer Service Help Desk would like to monitor our list more efficiently
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Hello community experts- I'm 're-circulating' the message below in hopes of getting some guidance. Tks!
----Original message------------------
Hello listserv experts-
Our Customer Service Help Desk would like to monitor our list more efficiently in order to follow up with members who may have unanswered posts.
As a site owner, is there a way to generate a report that lists Posts with no replies?
Other methods or suggestions for monitoring the site for potential unanswered questions?
thank you in advance,
Mark
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