REPLY TO 02/16/87 13:02 FROM [log in to unmask]: Re: Suggestion from an Arpanaut Anyone can send mail to HELP, INFO, or BITINFO@STANFORD and it will get read by a real human being. I have long advocated that BITNET adopt a universal user id for human help. EARN already has such. Unfortunately, when this was discussed on LIAISON some time ago there was a very small but vociferous opposition so it appears unlikely to ever be unanimous on BITNET. There is nothing, however, to stop any BITNET node from emulating EARN and documenting it any way they see fit. To: [log in to unmask]