(1) can we include files to be shipped automatically when someone subs? (2) how do we change the From: so it reads "LISTNAME <LISTSERV@node>" rather than "Revised List Processor (1.6d) <LISTSERV@node>" (3) how do we enter an apostrophe in the text of the LISTNAME MAILFORM file so it REALLY comes out as an apostrophe and doesn't change the case of the following word(s) or letter(s)? (4) what % of cpu usage does your LISTSERV take? we're running about 5%, but only have 2 lists up which are not heavily used. Most of the work seems to be updating the global lists. Do you folks tweak LISTSERV's priority on your systems? Thanks.