From: Mignon Erixon-Stanford, Academic Systems Head Lisa Kovi's Tips & techniques is good for PMs & list owners but for the general / occasional end user it's a little too voluminous, so I wrote a quickie little technote which I distribute to new users. It's formatted, but I can send the script file and you're welcome to make changes. I can send a hardcopy in the post if anyone is interested. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Research Systems Division Smithsonian Institution