I received an additional entry to a Listserv Policy Survey I recently sent to LSTSRV-L. It's being passed along for your reading pleasure. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - John Clutcher, Project Leader/E-mail Postmaster Information Systems Internet: [log in to unmask] Hershey Medical Center Bitnet: [log in to unmask] 500 University Drive Voice: (717) 531-8682 Hershey, PA 17033 USA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ====== additional entry follows ====== Date: Tue, 17 Nov 92 10:50:01 EST From: "Mignon Erixon-Stanford, Academic Systems Head" <IRMSS907@SIVM> Subject: LISTSERV Policy Survey To: <JCLUTCHE@PSUHMC> From: Mignon Erixon-Stanford, Academic Systems Head >> From: [log in to unmask] >> >> If interested in responding to this survey, please reply before >> Tuesday November 10th. At that time, I will pull the information >> together and send the survey back to LSTSRV-L at UGA for distribution. Sorry I'm late. Was on vacation for a couple of weeks (ah, bliss!). >> 1) Origination Name (optional). We're LISTSERV@SIVM or [log in to unmask] >> 2) Do you have a policy? If yes, what is it? =-=-=-=-=-=-=-=-=-=-= start of Smithsonian policy =-=-=-=-=-=-=-=-=-=-=-= DOCUMENT TITLE: LISTSERV Discussion Groups Policy AUTHOR(s): Mignon Erixon-Stanford DISTRIBUTION: All Smithsonian Electronic Mail Users RELATED POLICIES: Federal _____________________ S. I. _____________________ any policies governing use of the IBM 4381 computer any policies governing use of electronic mail APPLICABLE STANDARDS/RELATED DOCUMENTATION: I. INTRODUCTION LISTSERV is a Mailing Lists Manager, which allows the creation of dis- cussion groups (also known as LISTS), maintenance of a mailing list for each discussion group, maintenance of associated information files, and packages of related files. It is the Smithsonian's electronic conferencing machine. LISTSERV software is accessible to all Smithsonian electronic mail users who have access (directly or remotely) to the IBM 4381. Smithsonian staff and researchers who have an electronic mail account on the IBM 4381 or other system connected over BITNET may participate in LISTSERV discussion groups. II. POLICY Participation in LISTSERV discussion groups is available to all SI staff and others involved in official Smithsonian business who have need to use or participate in these groups. Any discussion group based on the Smithsonian's LISTSERV machine must be sponsored by a Smithsonian staff member. Discussion group topics should relate to the mission of the Smithsonian and the activities of the sponsoring Agency. The same basic rules apply as stated in the PROFS policy, notably: - Users may not use LISTSERV or BITNET to willfully violate software copyright. - Users may not (intentionally) spread files or programs which cause loss or damage to data or the system(s), such as a computer virus. - Abuse of LISTSERV services by users will first be brought to the attention of the users involved. Recurrent abuse will be reported to the user's project manager or supervisor. Continued abuse may result in removal of the user's account. Use of BITNET is governed by BITNET policy, which states that BITNET must not be used for commercial purposes or for profit ventures. Proprietary software may not be distributed over BITNET. Employment may not be solicited over BITNET. III. PROCEDURE A. OPERATIONAL REQUIREMENTS FOR LISTSERV DISCUSSION GROUPS The Smithsonian Institution reserves the right to limit the resources the discussion group may use (such as disk space) or to terminate the discussion group. In order to use LISTSERV, you will need the following: - a userid on one of the Smithsonian nodes, (ie: SIVM or SIMSC) or a userid on another BITNET node, MCI MAIL, or INTERNET, - and communications capability from your Personal Computer. A discussion group which meets the following criteria may be started by any SI staff member. - BITNET-wide discussions are pertinent to Smithsonian research or education. - Internal (SI-wide) discussions are pertinent to research or education. - LISTSERV is not used for commercial purposes. - LISTSERV is not used to illegally distribute proprietary software. ESTABLISHING AND MAINTAINING DISCUSSION GROUPS The following prerequisites will also be met. - Requests must come from the Head of a major office, bureau, or higher authority to start a discussion group. Requests are submitted to the Director of OIRM in the form of a memorandum documenting need, objectives, scope and subject matter of the electronic conference. The memorandum must assign responsibility for the maintenance of the conference, identify the individual who will be the list owner. The List owner is the person who maintains the list and is responsible for the management of his or her individual mailing list, and who may assign editorial resonsibility to another individual. The memorandum must also estimate the number of subscribers and the number of messages per period of time expected to be transmitted over the conference. Requests will be evaluated according to the above mentioned criteria and the availability of resources to the LISTSERV system. - The list owner and editor must show proficiency in using BITNET services. - All editors/list owners must coordinate list maintenance with the LISTSERV Postmaster. - For SIVM users, the editor/list owner must show proficiency in VM/CMS, and either Xedit or uploading/downloading files. - Editors and list owners from other SI nodes must have authorization from the administrator of the other machine (such as SIMSC) and must be familiar with commands to communicate electronically with the IBM 4381 by mail or interactively. B. USE OF LISTSERV and BITNET SERVICES 1. LISTSERV - No file maintained may be greater than 300,000 bytes (300 Kilobytes). This is the maximum file size allowed for transmittal over BITNET. - No list may have more than one cylinder of data on minidisk storage. - The maximum number of subscribers on any Smithsonian sponsored discussion group is 100. When the number of subscribers exceeds 100, the list owner is required to request that the list be PEERED on another LISTSERV. - Automated subscriber acknowledgement letters set by LISTSERV will note that if resource requirements become too great, the Smithsonian Institution reserves the right to cut back on the resources the discussion group may use (such as disk space) or to terminate the discussion group. 2. BITNET The user is expected to show reasonable judgement in requesting and sending files over BITNET. Space to hold these files is limited. Files in the spool area over 30 days old are subject to elimination without notification. =-=-=-=-=-=-=-=-=-=-= end of Smithsonian policy =-=-=-=-=-=-=-=-=-=-=-= >> 3) Who determines if a new list can be created? Director acts on recommendation of PostMaster. The policy was written to allow as much latitude as possible, yet provide some guidance on how users behave on-line. >> 4) Are policies different within Information Systems than >> outside your department? (Example: Would you have to go to >> a review committee to get a new list approved for work related >> activities within Information Systems?) No. One policy for all. >> 5) Are there any restrictions to a new list? >> (Does it have to be work related?) Yes. >> 6) Do you review lists to see if they are active? >> If yes, how often? Yes. I monitor them almost daily & keep in touch with all list owners on a bi-weekly basis. >> 7) How do you support the educational needs of new members >> to a list? Do you have a "Guide to using Listserv" for >> new members? I teach them myself; give them a copy of Lisa Kovi's tips & techniques, and the CMS Primer or a cheat sheet of Xedit commands to use. I review list options when we create each new list. >> 8) Are you experiencing any problems with unedited lists? >> How do you resolved problems when a member of a list is >> concerned about its contents? Each list has a list owner; occasionally questions about behaviour arise. List owner or I send mail or call the offender & let everyone on the list know what is expected. >> 9) What Listserv, INTERNET or other documents have been helpful >> in your establishing a Listserv policy? Where is that >> document located? I used Bitnet policy, a dose of common sense & intro from Eric's Listserv documentation to establish our policy. Our legal counsel reviewed it, then our managers got a stab at the document. We had the policy in effect & announced before we let folks start a list. >> 10) Other comments... legal concerns, how Listserv fits into your >> institution's educational mission, helpful suggestions, etc. If anyone wants to copy our policy, feel free. =-=-=-=-=-=-=-=-=-=-=-IRMSS907@SIVM-=-=-=-=-=-=-=-=-=-=-=-=-=-= Research Systems Division Smithsonian Institution, A&I 2310 Washington, DC 20560 Internet: [log in to unmask]