On Fri, 15 Jan 1993 09:25:00 EST Anthea Tillyer said: >I am sure that it is very hard for knowledgeable people to talk about >computer related matters in a simple way ...but is it really impossible? >And if it is that impossible, what hope is there for the future, with new >users (who seem tobe getting less and less local support) entering the >fray every day? In this I speak not only of LISTSERV, but of all pc, LAN, >and network activities. No, it is not impossible. But as a 'general network user support, networking-manager and owner of two academic lists' for the social sciences, I realize very much how biases - to networking; WAN's, LAN's and pc's - are constructed and confirmed. I gave workshops for very new users. Support for them is absolutely lacking and people are withold from the complex network. I am preparing publications for the humanities. At least I am trying to talk about these matters in 'simple ways'. I have the idea to write a manual for potential listowners. I see the need for it at the different faculties at the universities here in the Netherlands. People are enthusiastic when I tell them about the facilities and possibilities. But they indeed get frustrated when they begin to set up something: "What is ftp ... what are FAQ's ... what is VM/CMS ... (I can proceed for an hour)". LISTSERV TIPS (by Lisa M. Covi) is indeed a very fine manual (for the beginner and advanced user). It should also be available at LISTSERV @ BITNIC. Do some of you know of some publications of this sort for a more general non-technical public? Elaborating on the other *suggestions*, I like the ideas of an online workshop for this list. Yours, Fred Melssen University of Nijmegen listowner ETHNOHIS @ nic.SURFnet.nl Department of Anthropology CPS-L @ nic.SURFnet.nl The Netherlands