Murph, Has anyone done a study of the actual cost of one of these infractions in terms of transmission and storage? There is nothing like solid statistics to get bureaucrats to act on an infraction. If you can say that the mailing cost $X, the situation takes on real meaning. As long as it remains vague allegations about inconvenience, it is highly unlikely that any real action will be taken. -- Paul. -- Dr. Paul S. di Virgilio, University of Toronto [log in to unmask]