There are two ways to solve this problem. Both involve creating a 'listname MAILTPL' file to modify the message sent to the user when a subscription request is received by LISTSERV. You can check the 1.8a release notes or the list archives for more information about doing that. Anyway, the three options are: 1. Send the message only to the list owner. To do this, add: .CC OFF to the message template. 2. Put the text of the survey directly in the message. The following template instructions can help: .TO &WHOM .RE OWNERS Personally, I would choose the second option. This saves time for the list owner and the user doesn't get impatient if he's not in the same time zone :-) Note that .TO was introduced after 1.8a. I believe it should work on MSU's server, which runs LTCP. But it will not work on vanilla 1.8a servers. Eric