The first thing to do is e-mail [log in to unmask] with the body-of-text message INDEX NEW-LIST Browse through the filenames returned, and pick the ones, based upon their title, that look like they are going to answer your questions. Once you have chosen a few file names, e-mail the same listserv with body-of-text GET NEW-LIST filename e.g., get new-list create -- co-owner INFOSYS, TQM-L, CPARK-L, ERAPPA-L, JANITORS, LDBASE-L, et -L [log in to unmask] "My lists are w/o PEERS ;-)" s/me +1 814 863 1843 31 Shields Bldg. -- Penn State Univ -- University Park, PA 16802-1202 USA