>There is one other step that I find very useful. At the beginning of >each month I do a REVIEW BY COUNTRY and a REVIEW BY NAMES and print the ... >This annotated printed list of subscribers is very helpful when I get Similar methods, here. I forward one copy of the "last straw" error message to myself with the subject line "why I deleted / nomailed / whatevered so-and-so", and keep that for about a month in an "listactions" mail folder (our mailer allows sorting / storage by "folders", a VERY useful feature). Copies of all listowner mode letters are routinely cc:d to the list administration address so that the other listowners know what's going on, and these messages get archived. I also, once monthly but once weekly when I am listowner on duty for that fortnight, do a query listname for *@*, which gets me not only a list of subscribers, but their list options (i.e. whether they're on nomail, digest, concealed, whatever). I can annotate this ad lib by keeping it as a simple ascii file in a listowning duties subdirectory on my account. I keep these lists archived for whatever seems a reasonable amount of time. Finally, I put each listserv acknowledgment of any action I take into various listactions mail folders (listaddeds, listdeletes, listnomails), so that I can cull them all out into one document that, edited, I forward to our listowner council at the end of my shift so that the NEXT listowner on duty knows exactly what's been done and where I left off. Save for that last step, it's not as much work as it seems, not for my mailer, anyway. Just the time it takes to type "forward/subj="reason"" or "mov listactions". >Judith Hopkins, Listowner of [log in to unmask] Mario Rups co-listowner, ARCANA [log in to unmask]