I just received a message from a subscriber who had been having trouble resetting her AUTOCAT subscription to MAIL; she said she had received several responses claiming she was not subscribed. At her worksite the entire department shares one account with the name of one of the other staff members being attached to the address in the subscription list. When individuals sign on to use the account they presumably add their own personal name to the userid since the message I received had a FROM line in the form: FROM: Jane Doe <userid@bitnetsite> even though the subscription for <userid@bitnetsite> is in the name of Mary Roe. Question: What does LISTSERV look at to verify if a command sent to it comes from a subscriber or not? I had always assumed that it looked only at the address, e.g. userid@bitnetsite Was I mistaken? Does it also look at the name attached to the address to verify that it too is identical to the one in the subscription list? If not, can anyone venture a guess as to why her attempts to reset the distribution option were not accepted? Judith Hopkins, Listowner of [log in to unmask] Internet: [log in to unmask] Bitnet: ulcjh@ubvm