From the lstsrv-l archives, we find a reference to such a FAQ (abstracted to respond to your specific question): Date: Tue, 14 Feb 1995 09:29:33 -0500 From: Norm Aleks <[log in to unmask]> Subject: Re: A few questions about Listserv/Listproc And now a plug for something I wrote: you may want to get the Mailing List Management Software FAQ (it doesn't answer your questions, but it may answer others), by sending mail to [log in to unmask] with a message body of "get doc mlm-software-faq" or to [log in to unmask] with a message body of "get mlm-software faq"