In article <[log in to unmask]>, [log in to unmask] (Bob Jackiewicz) says: > Should it be my concern that the person doesn't read the message they >get? I've read the message; it's not that technical or too complicated to >understand, is it? Those who get into the situation in the first place might have trouble following even more instructions once they get into that situation. I don't think we should assume that they are familiar with using mail and/or LISTSERV commands and chide them. A gentle " GIVE LISTSERV BASICS TO badboy@badhost" e-mailed to: [log in to unmask] might be just the education that the user needs. Pete Weiss at Penn State