On Wed, 18 Sep 1996, Winship wrote: ->I still advocate that subscribers should be told the drill is: -> ->sub listname Firstname Lastname It would help if listserv itself standardized on some kind of name form here. Lets say the standard was 'FirstName LastName'. Sometimes, we get a subscriber who forgets to substitute their own name; they use, literally, 'FirstName LastName'. Ok, it sounds stupid, right? But they might be new to the net. Or, in my case, I manage a number of cancer lists and those people are just plain sick. Very sick. I can't write to them and say, 'gee, you are really stupid for not understanding my directions". Listserv just lets the subscription just goes in. I think listserv ought to write back to them automatically, if they have used literally 'FirstName LastName', and explain nicely that they were supposed to substitute their real name. They can then do that, or write to the owners for help. But if listserv did that, then the subscriber lists would not have the occassional incorrect name field. We require real names on all our subscriptions. This option could be keyword controlled, also. kevin