In the message of Peter M. Weiss +1 814 863 1843: > > > That's why I send them a canned (boilerplate) response. I used to do that and it didn't work well. Now I "bounce" the error message back to the poster, in toto. Works like a charm! If the poster can't figure it out, they write me and I then can send the boilerplate; they don't make the mistake a second time. Sylvia