If these people are using MS Mail the problem may be that they have the "rich text" option, or whatever Bill Gates calls it, enabled. This causes problems, they need to turn off the rich text garbage. I can't give instructions on how to do this, but several people have in the past year given detailed instructions on it. Should be in the list archives. I'm afraid I take rather a hard line on this. No encoded portions in anything sent to the list, period. Douglas Douglas Winship Hays County, Texas [log in to unmask] Secondary AUTOCAT Listowner MEDLAB-L