>>The way to reduce the error msg count is to deal with the specific >>problems, >>not wish for them to go away. If you are managing a lot of >>lists, handling >>errors is a documented part of the job whether you do it >>or find someone else >>to do it. > >Well, that's certainly true, and I don't have a problem dealing with >errors, but I don't think I need to be constantly told what the software is >doing for me through its sending me "Renewal Monitoring Reports" or "Error >Monitoring Reports" (or do I?). What I think you're getting at that and >that an owner does need to address are "Error Reports" generated by servers >(mostly AOL) and sent on to owners when the Listserv software can't >decipher them. > >What if I set filters to ignore "Renewal Monitoring Reports" and "Error >Monitoring Reports" and then put "Error Reports" into a special mailbox. >That, it seems to me, would have the added advantage of allowing an owner >to look at the "Error Reports" mailbox and jump directly from error message >to error message to see if there were patterns that needed to be addressed. > >-- John > > I'm a fairly new list owner so excuse my lack of knowledge, but I find that the vast majority of my error reports are from other servers. There are really relatively few "Renewal Monitoring Reports" and so on. I don't know of a way to clear these others except to attend to them. That sometimes takes a while for me, since at this stage I sometimes can't tell what's wrong from the error report. Can 'digest' help reduce the number of error messages coming from other servers by lumping them together? -- Len -- Len Johnson [log in to unmask] http://lenjay.com page: 800.786.6349 phone: 410.653.8786 Currently at: T. Rowe Price phone: 410.345.8552 BC/BS Owings Mills, MD 21117