On Mon, 15 Dec 1997 22:34:12 -0500, Judith Hopkins <[log in to unmask]> wrote: >I have one subscriber whose mail system sends me, as an error message, >an acknowledgment that a message has been opened every time she reads >a list message. She is using Novell-Groupwise. She doesn't know how >to suppress that ack and her technical support people are no help, just >saying that their network requires it. I know nothing about Novell- >Groupwise and can't help her. A quick search of the LSTOWN-L archives reveal the question has been asked (and answered) before: >Subject: Re: [LSTOWN-L] groupwise notification >From: Dan Lester <[log in to unmask]> >Date: Fri, 22 Aug 1997 13:10:03 -0600 > >At 02:20 PM 8/22/1997 -0400, you wrote: >>Does anyone know how to configure a GROUPWISE client or server to suppress >>these useless notifications? >>The message that you sent was opened by the following: >> [log in to unmask] >> >>Information about your message: >> Subject: Change in your subscription options for the FINAID-L list >> Message-Id: <[log in to unmask]> > > >Yes. It is in the client software. > >I always just inform such people that they have X days to get it fixed and >to talk to their local support people and have them fix it, or teach them >how to fix it. If they don't, I give a second warning reminding them that >I'll kill the sub the next day if they don't fix it. > >In 4.1a it is under File|Preferences and then a separate setting for each >type of GW message. Your person wants it under messages, since you won't >be sending him scheduled items, phone messages, etc. > >There may also be a setting on the server side of GW, but I don't deal with >the server, just 75 people using the client. Again, it could vary if the >person is on GW5.1, which we don't run yet. But if the problem is on their >end, which it is, it is their responsibility to fix it. Just like keeping >their own mailbox cleaned out. > >dan, who tries to be helpful, but is still a hardass > -- __________________________________________________________________ Ben Parker ..... L-Soft international Inc. ..... [log in to unmask]