On 10 Feb 99, at 9:24, Mike Furbee <[log in to unmask]> wrote: > I also used to "LOUD" delete people as opposed to quiet delete them. I > made a few mistakes and deleted a couple of people whose delivery problems > were transient and not permanent as I thought. Of course they were > outraged and I had to spend more time reassuring them that they were > welcome on the list. I now just quiet delete anyone that looks like they > have permanent mail problems. I delete non-quietly ONLY in the case of removal due to bounced messages. If I delete due to a request from the subscriber, I inform the subscriber in a reply to his/her request. If it is due to persisting violation of the posting rules, I give no explanation (but I remove only after a warning was ignored). In the case of removing addresses due to bounced messages I delete non-quietly, but I changed the MAILTPL file in the following manner: -------quoted part of the mailtpl file ---------------- >>> DELETE1 Your removal from the &LISTNAME list .re owners &WEEKDAY, &DATE &TIME You have been removed from the &LISTNAME list (&TITLE) by &MBX(&WHOM). If you are getting this message, and do not get any explanation for your removal, then you should check with the list owner (&MBX(&WHOM)). List owners will not remove subscribers without giving them an explanation, unless the reason for the removal is the fact that messages from &LISTNAME were bounced with an error message from that address for more than a few days. --------- end of quoted text ---------------------------- BTW, this is a correct statement. I do not remove addresses unless the bounces persist for at least 4 (out of 5) days. I do not count on servers that tell me that the error message is permanent, as I know too many cases where temporary error message claimed to be permanent. Uzi