Thank you for the help. I have received a response from Hotmail that I'll be able to pass along to our subscribers. Hopefully this means that someone really is looking into it. Bob Ponterio ------- Dear concerned member, This letter is to inform you that the problem that you have described to the Technical Support Staff has been confirmed and is currently under evaluation. We understand the importance of this issue and are doing everything within our means to rectify the situation. We apologize for any inconvenience this may have caused and we thank you for your continued patience. Regards, MSN Hotmail Support