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Eric Thomas <[log in to unmask]>
Fri, 10 Jan 1997 09:49:55 +0100
text/plain (84 lines)
On Thu, 9 Jan 1997 23:34:44 EST Roger Fajman <[log in to unmask]> said:
 
>(2) The notary codes are described in RFC 1893, a standards-track
>RFC.  This is not a "semi-standard list of codes."
 
What I meant is that these codes  are similar in nature to the SMTP reply
codes. If you  look in the RFC,  you will find (just taking  a few common
examples, and trying not to pick the exotic ones):
 
550 Requested action not taken: mailbox unavailable
553 Requested action not taken: mailbox name not allowed
554 Transaction failed
 
In practice, the actual  error that the MTA is trying  to convey can vary
widely from  the descriptions given above,  and it is common  for a given
product to have different messages  associated with the same formal reply
code, to  describe different errors  where the desired response  from the
MTA at the  other end is the same.  This is not to say  that the official
descriptions convey no information, but  you cannot reasonably claim that
the  official  description  always  matches the  reported  problem,  even
setting  aside cases  where people  have used  the wrong  codes, or  just
couldn't find  a code that  was a reasonable match  for what they  had to
report.
 
>(3) I don't understand why you say that the same code can mean
>different things in different contexts.
 
I imagine that sendmail,  an X.400 gateway, an All in  one mail router, a
cc:Mail gateway, a firewall and a  BITNET mailer will have widely varying
phrasing and interpretations of the codes.
 
>(4) The Status field of a DSN (Delivery Status Notification),
>defined in RFC 1894 (also standards-track), does not require
>error message text.
 
This is correct,  however the same could be said  about SMTP reply codes.
If I want to write a SMTP agent  that just replies with a number, this is
a  perfectly  valid  implementation,  and  as you  know  other  MTAs  are
forbidden from even looking  at the text. Luckily all (as  far as I know)
SMTP  developers understood  the merit  of providing  human-readable text
that  describes  the  actual  error  that they  were  trying  to  report.
Similarly, there is a "Diagnostic-Code:"  field in the DSN which LISTSERV
does use when present.
 
What I  am trying to say  is that a MTA  that says 5.1.1 is  no different
from a  SMTP server that  says "554 ERR"  or just "554".  LISTSERV treats
these two situations in the same manner, the only difference is that SMTP
servers typically provide a descriptive error text whereas, DSN being new
and all that,  not all MTAs that use DSN  fill in the "Diagnostic-Code:",
even though (being for the most part existing products into which DSN was
retrofitted) they  do have code  to generate these  one-line descriptions
everywhere  that they  occur. They  just haven't  had the  time to  add a
"Diagnostic-Code:"  field  with  these  errors,  or  maybe  they  haven't
realized the need. This is a new standard and we need to give people some
time to implement it.
 
>(5) The first section of the multipart/report structure used for
>DSNs is available for a text description of the error.  This is
>for users whose systems don't understand DSNs.  LISTSERV discards
>this section in Auto-delete processing.
 
Yes but this  is not computer parseable, and LISTSERV  needs a reasonably
short (1-2 line) error description.
 
>(6) You shouldn't just say "5.4.5 Network Congestion".  It should
>at least be "5.4.5 Permanent error, network congestion" or, more
>likely, "4.4.5 Persistent transient error, network congestion".
>But RFC 1893 contains longer descriptions of the meaning of the
>codes and you are free to use those or reword them.
 
For the  auto-deletion report, I  need something that  fits on a  line or
two. Quite honestly, I have no  idea what this network congestion code is
for (if the network is congested you  should just try again later), but I
assume it  has uses  or it  wouldn't be in  there. If  phrased in  a more
specific context, I don't doubt that  I would understand what it means. I
must be  missing the obvious,  but I  think this illustrates  the problem
with these generic codes.
 
Basically I don't understand why you  seem to think that accurate failure
information can  be omitted at the  source because it can  be regenerated
from a static, high-level table of generic meanings at the destination.
 
  Eric

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