>From:    Ben Parker <[log in to unmask]>
>Subject: Re: help with announce only list
>On Thu, 10 Sep 1998 08:35:19 -0500, Lisa Coleman <[log in to unmask]>
>wrote:
>
>>I need to subscribe 25,000 people to an announce only list quietly.  What is
>>the easiest way to do this?  I have email addresses only in a text file
>>format.
>
>The bulk-add syntax is documented in the Owners Manual sec 4.3.

That is no way to answer her question. You can't assume that Lisa has the
manual on her computer or even knows how to get it. You should have simply
listed the commands she could use-- in other words, you should have
actually answered her question.

On the other hand, if you knew a specific URL that would transport Lisa to
Owners Manual sec 4.3, you could have provided that. But simply telling
someone to go look up a question in a book that person might or might not
have is a bit snooty and unhelpful.
--
                                        Joe Clark
                                   [log in to unmask]
                            <http://www.interlog.com/~joeclark>