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Stan Horwitz <[log in to unmask]>
Wed, 5 Mar 2003 10:44:18 -0500
TEXT/PLAIN (21 lines)
On Wed, 5 Mar 2003, Wes Anderson wrote:
>
> I got the log file and checked for the subscriber mentioned.  The log file
> gave the following message...
>
> "13 Feb 2003 15:43:10 Mail posted via SMTP to [log in to unmask] <mailto:[log in to unmask]>
> " <e-mail address removed for confidentiality>
>
> I thought this meant that the e-mail went through okay.  However, I have
> since discovered that other subscribers that were subsequently reported on
> the "Daily error monitoring report" actually showed up in the logs with the
> same log message as the subscriber in question.  So this log message clearly
> has NO significant meaning in terms of whether or not the broadcast e-mail
> got through to a subscriber.

That log file entry is important. It shows that the message was sent to
the recipient's email handler, "xxx.ca". Now, the question remains as to
whether or not the system "xxx.ca" routed the mail to the recipient
correctly. So now, the recipient needs to contact the administrator of
"xxx.ca" and ask why he or she is not receiving email.

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