Good advice.  Perhaps for simplicity's sake, email the customer with non-technical reason and ask
him/her if they want to continue to be subscribed?

Any resultant bounces may be clueful.

/Pete

On 5/26/2012 08:46, k p wrote:
>
> Finding out what is happening requires access to details the report does not show.  You might start
> by changing monitoring from Auto to NO and you may then see what that subscriber's email service is
> doing that keeps it on the report.  Or you may not, sometimes the only place the information can be
> found is in the system logs, which a list owner will not have access to - you may need to request
> help from the site administrator to track it down

############################

To unsubscribe from the LSTOWN-L list:
write to: mailto:[log in to unmask]
or click the following link:
http://peach.ease.lsoft.com/scripts/wa.exe?SUBED1=LSTOWN-L&A=1