Hello everyone,

I am not sure if any other list owners are having trouble with AOL but I
wanted to alert you to the situation.

I run a list with over 2,000 aol members (roughly 1/4th of the total list).
  About a week ago the aol users started complaining that they were not
receiving mail from our listserver to their AOL account.  After responding
to several hundred messages from frustrated AOL users and after repeated
(unsuccessful) attempts to contact someone at AOL I decided to setup an
account on AOL (kinda sick huh).

I setup the account and subscribed it to the listserver.   It has been two
days now and not one message has arrived from the listserver to the test
account.   I can send individual messages from any of my Internet accounts
to the test AOL address and they arrive (up to 24 hours later but at least
they arrive) but the listserve messages never make it.

It is one thing to have thousands of messages delayed but these messages
(many over a week old) never arrive and apparently never will since some
users are receiving a small percentage of the current mail again and never
did receive the old messages.

This is a big problem, if you send an email with instructions on how to use
your list and how to unsubscribe, you can assume that many aol users over
the last week have never and will never receive that instruction message.
The same goes for confirm messages.

At this point the only response from AOL I have received is that forwarded
to me by the aol users who complained.  Out of those responses no two
messages from AOL were the same.

I have seen several responses from AOL on this list.  If anyone from aol is
monitoring (which may be impossible) I would sure appreciate some
assistance  .

Thanks very much and best regards,

Brent Black
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