Aldo,
Let's face it, there is nothing you or I or anyone else on this list can
do to bring some order to the Internet. It was built to be chaotic and
exceeded its specifications ;-) There is nothing you can do about that.
On your list, however, you can define the policy that you want, and ask
people who don't like it to take their discussions elsewhere. And you
have the means to enforce it. People are free to set up another list
somewhere else if they're not happy. But you'd sooner convince the NRA
that guns are bad than convince the "problem" users you're complaining
about that they don't have the right to do what they're doing.
Eric