On Jul 7,  4:54pm, "Thaxton, Dennis" wrote:

}         I've been receiving reports from AOL subscribers for about two
} months now that their receipt of our weekly list is either spotty or totally
} nonexistent.  I selected a random sampling of about 25% of our AOL
} subscribers, announced the potential problem and requested an email from
} those subscribers not receiving the subscription to their AOL account.
} While the majority reporting thus far have reported delivery problems, I
} have received a few messages stating that they aren't having any delivery
} problems at all, which I find strange.  I would have expected an all or
} nothing response.  Other than the idea that some AOL user's mail controls
} are actually blocking receipt, are there any other reasons why delivery
} might make it to some AOL users and not others?  Someone suggested I contact
} AOL directly and have our list added to the "approved newsletters" list, but
} I would think this would only be a problem if no one were receiving it.

This is only a WAG,  but the "approved newsletter list" might be a help.
AOL has long been known to give AOL->AOL mail a priority over
internet->AOL mail,  and the list might get it a better priority shot.

Of course,  you could suggest that they get a "real" ISP.

--
Rich Greenberg   Work:  Rich.Greenberg atsign worldspan.com   +1 770-563-6656
N6LRT   Marietta, GA, USA   Play: richgr atsign netcom.com    +1 770-321-6507
Eastern time zone.   I speak for myself & my dogs only.     VM'er since CP-67
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