1) See the Reply-To= keyword.

2) Use an up-to-date mail client like Eudora for Win9x/NT or Mutt
for *Nix that let's you change the From: header field.

Adam Audette


At 03:56 PM 7/24/00 -0400, you wrote:
>Hello,
>
>I am a new list owner and would appreciate your assistance.
>
>I will be handling two+ different newsletter lists: one in Spanish
>and one
>in Portuguese. Our Unix Admin has setup a POP3 account for each of
>these.
>In addition to the POP 3 accounts our Notes administrator has
>created two
>Notes mail-in databases (one email account for Spanish and one for
>Portuguese) to collect customer responses.
>
>Here is how it works right now:
>I send a newsletter to the subscriber list. Before LISTSERV
>executes my
>command, I receive a command confirmation request in my POP3
>account. Upon
>sending my confirmation from this account, the newsletter is send
>to every
>subscriber on my list. As the subscriber receives the newsletter,
>he will
>see the user name/logon name of the POP3 account as the "sender
>name/who"
>in his inbox. As the subscriber clicks the reply button, his
>response is
>send to the POP3 account from which the newsletter was send.
>
>However, as we are dealing with multiple languages, we will have
>one person
>in charge of sending the newsletters from the POP3 accounts while
>the
>customer responses in Spanish and Portuguese (later also German,
>Dutch,
>French, and Italian) will be managed by employees with the necessary
>language proficiencies. As customers respond to the newsletters we,
>therefore, want for these responses to be collected in the
>appropriate
>Notes mail-in database (email account) that were specifically set
>up for
>this purposes. A remote employee in Mexico or Brazil will then
>access this
>Notes mail-in database and respond to any customer inquiries.
>
>What I would like to accomplish is the following:
>1. Maintain two user profiles. Easily switch from one to another.
>
>2. Change the "sender name" (what customers will see under "who"
>in their
>inbox) to a more customer friendly name. Instead "sadbr" I would
>like to
>use the company name and country designation, for example, "Gatos de
>Mexico."
>
>3. Specify a different email response account for customer
>responses.
>
>Since our lists have been setup to require a command confirmaiton
>before
>execution, it should be possible for the comand confirmation
>requests to be
>send to the POP3 account from which the newsletters are send and
>for all
>customer responses to be send to a different email address.
>
>Our Unix Admin who setup these POP3 accounts for me does not know
>of a way
>to already specify a different sender name and response address
>through
>LISTSERV. Thus, I was referred to finding a mail program that
>satisfies my
>requirements. However, so far, I could not find one that does all
>of the
>above.
>
>Within Netscape I was able to do 2 and 3, but nothing would work
>when I had
>more than one profile. Pegasus allowed me to setup multiple
>profiles, but I
>could not change the sender information or response account.
>Outlook seems
>to be in conflict with another email program on my computer and
>did not
>work at all.
>
>Can you help?
>
>Thanks,
>Edith