I'm very embarrassed to ask this question because I just answered a
similar question not long ago.  Since the original questioner didn't say
'thanks', my answer was probably not of much help since I find myself
in a no win similar situation.
 
We have a list where the list-owner is on a NOVELL network, and on
NOVELL there are no such things as 'postmaster', or 'maint'(thanks Melvin!)
userids.  I should also say that the list-owner is new to listserv, so I have
been trying to help out as listserv maintainer.  One of the subscribers
to the list is on a 'freenet' userid, and the list-owner has asked me to
change an error in the name of one of the subscribers.  Of course I
tried everything I knew to no avail...I still keep getting the msg that
I an not the node admin for freenet.org.  Short of going to their office
and asking if I can login to the list-owner's userid on their NOVELL
network, is there anyway that the postmaster can change a subscriber's
name?  This is a bit of a sensitive situation since we also create
the NOVELL userids and passwds, but we do not like to login to take
advantage of this even if it will help us do what they want.  I was
under the incorrect assumption that the listserv maintainer could do
anything (gulp!) with regard to lists that he or she creates, but this is
obviously an error in thinking.  I could just be making errors as the
hour is late and I've been on the go since 5:00am..but...
 
How do other sites handle this kind of situation, other than going over
to the office in question, asking permission to login and giving a quiet del
command and then a quiet re-sub to correct a name?  This is assuming that
I can do this from the list-owner's userid on NOVELL.
 
Thanks in advance!  Any advice much appreciated.
 
Sincerely, Trish
--
Trish Forrest, Computing Services
University of windsor, Windsor, Ontario, Canada