Since we started this thread, I have *tried* to set up a FBL......

And it was denied.
"Your web request has been denied because you do not appear to be the owner
of the IP address(es) in your request.  "

And there was a phone number which I called.  

According to that person I cannot set up a feedback loop unless I am the 
owner of the IP address.  Since Lsoft hosts our list, Lsoft would have 
to request it, AND the info would only be sent to LSoft.  I tried to 
explain to her the futility of AOL sending error message after error 
message telling me to setup a FBL and then not allowing me to do it.

This person kept asking me to "send her the message that was rejected".  
It took *forever* for me to get her to fully comprehend that I have no 
way to know which message was rejected, or why it was rejected other 
than their generic response.   She kept asking for me to just send the 
contents of the message with no personal identifying info in it for her 
to "test".   Again, there seems to be a lack of understanding .........

She also asked me to send a test message to the 800 people on the list 
and let her know if it bouced.  Again, I tried to explain that I have no 
way to know which message bounces.  I do not get a date or time stamp on 
the bounced message.

She wanted me to go back and cut out the content of ALL of the days 
messages (which she promised NOT to read :-( ) and send it to her to 
test.  I tried to explain that this is not a practical or possible 
solution. 

I already had the auto-delete function turned to manual.  And as I 
understand it, nobody then actually gets deleted because of bounces 
unless I delete them personally.  But I have now turned it off 
completely.   So far nothing has changed.

Thanks for the input and assistance.

Jan Guthrie - OES-L

Kevin Parris wrote:
> Have you and/or the admin of your LISTSERV site setup an AOL feedback
> loop entry?  The request form is here:
> http://postmaster.aol.com/tools/fbl.html    It is possible your site has
> been added to a filter if someone receiving your list hit (intent or
> accident) the Report Spam button on it.  Having the feedback loop
> established gives you a chance to be aware if this is happening.
>
> Also, have you contacted your subscribers directly about this, and
> asked them to submit queries to AOL about the missing mail?  Requests
> from their customers are more likely to be heard at AOL than requests
> from outsiders.
>
>   
>>>> [log in to unmask] 4/9/2007 11:25:08 AM >>>
>>>>         
> Has anyone had any problems with AOL blocking postings from your lists?
>  For
> the past 4-5 weeks AOL users have not received a posting from my list
> and I
> was wondering if anyone has had any success in dealing with someone who
> can
> straighten this out.  Thanks for any suggestions.
>
>  
>
> Paul Prusakowski
>
>
>